QSR Account Director – Foodservice

This is a fully remote position, open to applicants in France, +1 more country.

📋 Description

• Develop and implement a comprehensive multi-year strategic account plan that aligns with customer priorities, fostering sustainable business growth across various international markets and brands.

• Engage and influence senior customer stakeholders and franchise markets to enhance strategic partnerships, shape category strategies, and uncover growth opportunities in both direct and indirect categories.

• Oversee intricate annual contract negotiations and RFP processes across a range of product categories.

• Advocate for a customer-centric culture, promoting exemplary customer engagement and continual enhancement of partnership performance, as reflected in Net Promoter Score (NPS) results.

• Achieve annual growth, profitability, and forecasting goals through effective commercial planning and pipeline management.

• Coordinate and align cross-functional teams across R&D, Marketing, Operations, Supply Chain, Finance, and Commercial functions to meet customer commitments and drive strategic growth initiatives.

⛳️ Requirements

• Proven and solid experience in account management roles within the Foodservice industry.

• A Business Degree or equivalent is required as a minimum qualification.

• Essential experience in managing Regional Strategic Growth accounts.

• Demonstrated capability to comprehend competitive and marketplace knowledge and translate it into effective strategies and action plans.

• Ability to independently devise a strategy, influence others, and enhance contributions.

• A proven history of achieving profitable and sustainable growth with a focus on value creation.

• Exceptional commercial acumen.

• Demonstrated negotiation and analytical abilities.

• Solutions-oriented and dedicated to providing a top-tier customer experience.

• Capacity to work efficiently under deadlines and resilience to adapt to challenges as they arise.

• Outstanding interpersonal and communication skills, coupled with a strong passion for teamwork.

• Proficient in building and managing multiple relationships, both internally and with customers.

• Willingness to travel frequently (60%).

🏝️ Benefits

• Possibility of a home office (UK or France).

• Opportunities for exploration and growth within a truly global environment.

• Chance to influence the future of food.

• Reimbursable travel expenses.