
QA Performance Claims Specialist
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Florida, +5 more states.
• Evaluate and analyze proposed product performance claims to ensure they meet industry, regulatory, and company standards.
• Confirm the accuracy of claimed product features and benefits through the examination of clinical studies, technical data sheets, and testing reports.
• Advise vendors on necessary claim support and ensure that approved claims are consistent with the provided substantiation.
• Collaborate with the Legal department to ensure adherence to FTC regulations, truth-in-advertising standards, and customer experience expectations.
• Offer technical guidance, training, and support for corrective actions driven by root-cause analysis.
• Monitor vendor and process performance to identify trends and implement corrective actions and quality assurance process enhancements.
• Assist QVC and HSN in the review and determination of product performance claims for approval or rejection.
• Extensive experience in reviewing, analyzing, and interpreting complex technical documents, clinical studies, and large datasets to evaluate product performance claims.
• A strong background in the beauty industry is preferred.
• Thorough understanding of performance claim substantiation methods, industry standards, and regulatory requirements, including FTC, FDA, CPSC, and Prop 65.
• A solid foundation in quality or technical environments.
• Over 5 years of experience applying quality standards and comprehending how product claims and features influence customer experience.
• Technical certification or a relevant degree is preferred, ideally in the physical or natural sciences.
• Candidates must reside in Pennsylvania, New Jersey, Delaware, Florida, North Carolina, Tennessee, or Virginia.
• Relocation assistance is not offered.
• Competitive salary.
• Paid time off.
• Employee assistance program.
• Parental leave.
• Paid volunteer hours.
• Company discounts.
• Health care benefits starting on day one.
• 401(k) plan.
• Tuition reimbursement benefits.
• Remote work arrangement.
Sedgwick
Alight Solutions
CorVel Corporation
Farmers Insurance
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