Field Property Claims Adjuster

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct both virtual and in-person investigations at the residences of policyholders.

• Assess property damage, establish liability, evaluate losses, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess damage and prepare estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry authorities.

• Operate independently, with responsibilities that directly influence management outcomes.

• Represent the company with professionalism in all public interactions.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other stakeholders.

• Negotiate settlements with policyholders for claims.

• Advocate for safety and adhere to company safety and ergonomic standards.

• Carry out additional assigned responsibilities as needed.

• Travel away from home for catastrophe assignments when required.

⛳️ Requirements

• A High School diploma or equivalent is required.

• Proven customer service experience, ideally in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Strong oral and written communication skills are essential.

• Proficient in computer applications: MS Word, Excel, and Outlook.

• Comfortable using smartphones and applications.

• Willingness to learn about insurance policies and property damage.

• Must possess a valid driver's license.

• Must be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Must be able and willing to climb ladders and work on rooftops multiple times daily.

• Must be able and willing to work in small, confined spaces like attics and crawlspaces.

• Required to achieve a minimum passing score on all claims training examinations.

• Ability to lift up to 50 lbs.

• Proficient in English speaking, reading, writing, and data entry.

• Must currently reside within the Denton, Lewisville, or Grapevine, TX area.

• Willingness to commit to 1–3 catastrophe deployments annually.

• Must be willing to travel away from home for catastrophe assignments, typically lasting 2-3 days.

🏝️ Benefits

• Paid training provided through the University of Farmers.

• 401(k) plan available.

• Competitive starting salary offered.

• Bonus opportunities based on company and individual performance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Health Savings and Flexible Spending Accounts available.

• Life insurance coverage.

• Paid time off.

• Paid parental leave.

• Tuition assistance programs.

• Company-provided vehicle.

• Laptop provided.

• Access to education and mentorship programs.

• Opportunities for management advancement.

• Engagement in volunteer projects.