Field Property Claims Adjuster

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform virtual and on-site investigations at the residences of policyholders.

• Evaluate property damage, ascertain liability, assess the extent of loss, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess damage and generate estimates in a paperless setting.

• Analyze and report potential subrogation opportunities.

• Notify appropriate state and industry agencies about incidents of theft, fraud, or arson.

• Execute responsibilities independently with a direct impact on management outcomes.

• Professionally represent the company during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.

• Negotiate settlements with policyholders to resolve claims.

• Advocate for safety and adhere to safety and ergonomic standards.

• Travel away from home for catastrophe deployments, typically lasting 23 days.

⛳️ Requirements

• A High School diploma or equivalent is mandatory.

• Exceptional customer service experience, ideally in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Strong oral and written communication abilities.

• Proficient in computer usage: MS Word, Excel, and Outlook.

• Familiarity with smartphones and applications.

• A willingness to learn about insurance policies and property damage.

• A valid driver's license and bondable status are required.

• Final candidates will undergo a Motor Vehicle Record background check.

• Must reside within the Lafayette, Crawfordsville, or Frankfort, Indiana hiring areas.

• Must be willing and capable of climbing ladders and working on rooftops multiple times a day.

• Ability to work in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training exams.

• Willingness to commit to 1–3 CAT deployments annually.

• Proficient in speaking, reading, writing, and entering data in English.

• Capable of lifting up to 50 lbs.

• Able to perform tasks involving bending, kneeling, pulling, pushing, sorting, climbing, reaching, standing, walking, and seeing.

🏝️ Benefits

• Paid training through the award-winning and industry-leading University of Farmers.

• Flexibility and independence to work beyond the constraints of a traditional desk job.

• 401(k) plan.

• Competitive starting salary.

• Opportunities for rapid growth and management roles through education, mentorship programs, and inspiring leadership.

• Bonus opportunities based on Company and Individual Performance.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Health Savings and Flexible Spending Accounts.

• Life Insurance.

• Paid Time Off.

• Paid Parental Leave.

• Tuition Assistance.

• Company vehicle.

• Laptop provided.