QA Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee automation suites for all products.

• Develop, maintain, and execute scripts for regression, smoke, and sanity testing across various environments.

• Construct testing frameworks from the ground up.

• Recruit and assemble a QA team.

• Innovate AI-driven automation solutions.

• Supervise an offshore QA team and build a US-based team as necessary.

• Establish automated testing and validation processes for APIs on cloud platforms.

• Develop extensive test suites for engineering and product teams.

• Suggest and uphold frameworks to automate testing scenarios.

• Set testing and evaluation strategies for AI-powered features, covering regression testing, output quality, reliability, edge cases, and non-deterministic behavior.

• Analyze and provide reports on the progress of test automation.

• Conduct manual, exploratory, and performance testing.

• Review test results, execute root-cause analyses, and log tickets in JIRA as needed.

• Establish metrics for test automation code coverage.

• Collaborate with product, project management, and software engineering teams to define testing best practices.

• Lead the quality assurance function at Knotch and influence how products are developed, tested, and launched.

⛳️ Requirements

• 8+ years of experience in QA engineering.

• 2+ years of experience in leading or managing a test automation team.

• Hands-on experience with AI tools and agents for test automation.

• Strong knowledge of automation tools such as Selenium, Playwright, Cypress, Watir, HeadSpin, or similar.

• Demonstrated ability to define tool strategy and create scalable test automation frameworks from scratch.

• Experience in writing scalable, reusable test scripts and executing them in an Agile/Scrum setting.

• Solid background in manual and automated API testing, including Postman.

• Experience in establishing CI/CD pipelines and integrating automated tests.

• Practical experience with version control systems (e.g., Git).

• Familiarity with cloud platforms like AWS, GCP, or similar.

• Working knowledge of SQL.

• Excellent communication and mentorship abilities, with experience leading distributed teams.

• Degree in Computer Science, Engineering, or a related field (or equivalent experience) — preferred.

• QA or testing certifications (e.g., ISTQB) or cloud certifications (AWS/GCP) — preferred.

• Experience with performance and load testing tools (e.g., JMeter, k6, Locust) — preferred.

• Located in the Eastern Time Zone for improved collaboration with the team and offshore partners — preferred.

• Candidates may work from anywhere in Canada.

🏝️ Benefits

• Comprehensive health benefits through our employer of record (EOR) partnership with Globalization Partners.

• Unlimited paid time off (PTO).

• 10+ company-paid holidays.

• Wellness and work-from-home benefits.

• Company and team offsite events.

• A daily company-wide break.