QA Analyst

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Evaluate the functionality, reliability, usability, and regression aspects of Keeper’s web-based Admin Console applications.

• Confirm the accuracy of backend APIs that support console functions using Postman or similar tools.

• Develop, execute, and uphold test cases based on product specifications, technical documents, and user narratives.

• Assess enterprise administrative workflows, including authentication, authorization, permissions, and role-based access controls.

• Conduct cross-browser testing across supported desktop web browsers.

• Replicate, document, and track defects with precise technical details and reproduction steps.

• Maintain test coverage and execution outcomes using TestRail, Jira, Confluence, or comparable tools.

• Work collaboratively with developers, Product, and QA team members to pinpoint issues and validate solutions.

• Engage in requirement reviews, release validations, and regression testing processes.

• Identify gaps in test coverage and propose improvements to QA processes and testing strategies.

• Utilize AI-assisted tools like Claude or ChatGPT to enhance test design, defect analysis, troubleshooting, and documentation.

⛳️ Requirements

• Minimum of 3 years of experience in software quality assurance, web application testing, or a related QA position.

• Hands-on experience in testing enterprise web applications, administrative consoles, or SaaS platforms.

• Knowledge of web technologies such as HTML, CSS, JavaScript, and contemporary browser functionalities.

• Proven experience in validating backend APIs using Postman or similar API testing applications.

• Strong grasp of concepts related to authentication, authorization, permissions, and role-based access control.

• Proficient in creating clear, detailed, and reproducible test cases and defect reports.

• Familiarity with Jira, TestRail, Confluence, or other test and defect management systems.

• Excellent troubleshooting and analytical capabilities.

• Strong written and verbal communication skills with the ability to collaborate effectively across Engineering, Product, and QA teams.

• Knowledge of enterprise identity technologies such as Active Directory, LDAP, or similar systems.

• Willingness and ability to effectively utilize AI-assisted tools to enhance testing, troubleshooting, analysis, and documentation.

• Candidates must qualify as a U.S. Person, defined as a U.S. citizen or lawful permanent resident.

• Preferred: Experience in testing identity, cybersecurity, or security-sensitive enterprise applications.

• Preferred: Familiarity with cloud environments like AWS or Azure.

• Preferred: Exposure to identity and access management protocols such as SAML, SCIM, or SSO.

• Preferred: Knowledge of virtualization or containerization tools such as Docker or VMware.

• Preferred: Experience with automated web or API testing tools.

🏝️ Benefits

• Medical, Dental & Vision coverage (inclusive of domestic partnerships).

• Employer-paid life insurance & supplemental life for employee/spouse/child.

• Voluntary short-term and long-term disability insurance.

• 401K options (Roth/Traditional).

• A generous paid time off plan that acknowledges your commitment and seniority (including paid Bereavement/Jury Duty, etc.).

• Above-market annual bonuses.