Public Safety Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support for sales opportunities by acting as a product expert and showcasing solution capabilities.

• Utilize knowledge of Criminal Justice Process workflows in relation to digital evidence.

• Conduct interviews and engage with user work groups within Public Safety agencies.

• Collaborate with Account Executives to create needs assessments and analyses.

• Gather feedback on solution requirements and communicate with Product Management.

• Assist in preparing technical responses to RFPs and presentations.

• Develop Scope of Work documents.

• Stay informed about market needs and future trends in the Public Safety sector.

• Create and deliver presentations to end users, partners, and consultants.

• Promote NiCE's value and distinguish its solutions from those of competitors.

• Foster customer relationships to enhance long-term revenue and generate referrals.

• Collaborate with Account Executives, Product Management, Business Development, Project Management, Legal, Marketing, Professional Services, and Customer Support.

• Report directly to the VP of Business Development.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Management Systems, or a related field.

• Over 4 years of experience in sales or sales engineering within Government verticals or the broader Public Safety/Security industry.

• Familiarity with government purchasing personnel and experience with RFP/Bid responses and state or federal contracts.

• Demonstrated consultative selling approach with a background in demonstration and presentation preparation.

• Strong technical acumen.

• Exceptional communication and presentation abilities.

• Proven skills in creative problem-solving.

• Experience in working with and influencing high-level decision makers.

• Willingness to travel approximately 50% per month within the assigned territory.

🏝️ Benefits

• A dynamic, collaborative, and innovative work environment.

• Opportunities for learning and professional growth.

• Unlimited internal career possibilities across various roles, disciplines, domains, and locations.

• Commitment to equal opportunity employment.