Digital Solution Architect – SSA

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Design and develop digital network solutions tailored for customer projects across various market verticals.

• Act as the primary technical contact for digital products and solutions during bids, tenders, and pursuits.

• Provide support in the form of materials and documentation for tender submissions.

• Research and suggest appropriate customer solutions.

• Offer technical advice and guidance related to digital network solutions.

• Create high-level network, concept, and solution diagrams.

• Develop high-level scope statements and implementation plans.

• Document VM requirements according to site and solution specifications.

• Record hardware requirements and part numbers for cost estimation purposes.

• Assist sales through training, bid/tender support, customer presentations, and solution development.

• Convert requirements into solution architectures.

• Collaborate with program teams on scope, implementation documentation, technical discussions, customer engagement, and third-party providers.

• Establish prerequisites for solution deployment.

• Facilitate and support matrix routing configuration.

• Address SPOE tickets and engage in cybersecurity discussions and documentation.

• Aid in program/project design, planning, and governance.

• Collaborate with R&D to resolve quality issues.

• Conduct peer reviews of network drawings, architectures, and project plans.

• Monitor and analyze the performance, relevance, and suitability of deployed digital solutions.

• Develop and maintain solutions from a product perspective.

• Foster relationships with customers and stakeholders.

• Ensure adherence to security, privacy, and industry standards.

• Provide feedback on market and regulatory requirements to product management.

• Conduct market research to identify potential markets, customers, competitive products, and market risks.

• Build relationships with third-party suppliers and system integrators.

• Investigate and assess new technologies and products.

• Ensure compliance with company HSE policies.

• Create and maintain standardized network documentation.

⛳️ Requirements

• Bachelor’s Degree in Computer Science, Information Systems, or a related field.

• Extensive knowledge of Smiths Detection’s products and capabilities.

• Familiarity with security best practices and industry standards.

• Strong problem-solving and communication abilities.

• Capacity to work independently as well as collaboratively in a team setting.

• Significant experience and deep understanding of solution design.

• Knowledge of TCP/IP, UDP, and HTTP network protocols.

• Experience in leading or actively participating in cross-functional projects.

• Project management experience is preferred.

• Broad experience and comprehension of detection technologies and their applications.

• Expertise in IT environments and network solutions.

• Experience collaborating with sales organizations and/or having sales experience.

• Direct experience dealing with customers.

• Knowledge of security operations and relevant regulations.

• Proficiency in MS Office, Access, AutoCAD, and Visio is preferred.

• Working knowledge of SAP.

• Project management capabilities.

• Leadership skills to guide cross-functional teams.

• Strong stakeholder management and influencing abilities.

🏝️ Benefits

• Excellent training and career advancement opportunities across the business, both locally and globally.

• An inclusive environment with strong leadership, focusing on safety and wellbeing.

• Flexible benefits supporting the health, wellbeing, financial, and lifestyle needs of employees and their families.

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Paid time off.

• Competitive Business Profit Plan.

• Comprehensive benefits package.