Provider Capacity & Scheduling Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee provider templates, capacity, and availability across various clinics

• Collaborate with clinical leaders to synchronize provider schedules with contracts, patient needs, and business objectives

• Develop and manage provider scheduling templates and slot capacity within AthenaHealth

• Take charge of provider availability workflows, which include PTO requests, schedule freezes, and panel transitions

• Create initial schedules and ramp-up plans for onboarding new providers

• Keep operational trackers updated for caseloads, psychiatric re-evaluations, and system improvements

• Proactively identify and rectify scheduling errors

• Standardize and automate scheduling documentation to alleviate administrative burdens for managers

⛳️ Requirements

• Minimum of 2 years of experience in healthcare operations, provider scheduling, or care coordination

• Familiarity with electronic health record (EHR) systems

• High proficiency in Google Sheets or Microsoft Excel

• Demonstrated ability to manage detailed operational workflows without errors

• Exceptional communication and teamwork skills

• Direct experience with AthenaHealth EHR is a plus

• Experience in behavioral health or pediatric healthcare operations is desirable

🏝️ Benefits

• Medical, Dental & Vision coverage

• 401k (with a company match)

• Employer-paid life insurance coverage

• Generous paid time off

• Opportunities for career advancement

• Diverse and experienced leadership team, fostering a supportive work environment