Property Claims Manager – HO3, Condo

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and develop a team of property claims adjusters.

• Provide guidance on homeowners and condo coverage, estimate preparation, claim quality, and customer communication.

• Support sound coverage decisions and review escalated or complex claims issues.

• Utilize performance and quality data to identify trends and opportunities for coaching.

• Assist in building and delivering structured training that enhances adjusters’ technical skills.

• Contribute expertise as new training initiatives are created.

• Help the team adapt to new tools, workflows, and business priorities.

• Collaborate with claims leaders and other teams to enhance training, processes, and customer outcomes.

⛳️ Requirements

• Possession of a P&C Adjuster's License.

• Bachelor's degree or equivalent professional experience.

• A minimum of 3 years of experience in property claims.

• At least 2 years of experience in people management or leadership.

• Strong knowledge of homeowners property claims, including coverage interpretation.

• Proficient in using Xactimate to review or write property or contents estimates.

• Familiarity with XactContents, ClaimXperience, Guidewire Live Boards, or similar claims tools.

• Experience in contributing to or delivering formal training programs for claims adjusters.

• Ability to lead through transitions while keeping teams engaged, accountable, and customer-focused.

• Employment is contingent upon successful completion of a required identity verification process, which may include biometric technology where permitted by applicable law.

🏝️ Benefits

• Opportunities for salary growth within the role.

• Availability of U.S. benefits information.

• Video-based virtual interview process.

• Required identity verification process, which may include biometric technology where permitted by law.