Property Adjuster – Field Estimating

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Visit customers' residences to perform on-site property assessments.

• Examine coverage and assess property damage.

• Create estimates and resolve claims efficiently and promptly.

• Manage virtual claims across the country.

• Utilize Xactimate, ClaimsX Video Collaboration, estimating tools, job aids, and settlement platforms.

• Specialize in water-loss claims.

• Deliver compassionate, clear, and empathetic customer service to policyholders.

• Independently assess claims and interpret policies to determine coverage.

• Interact with customers via phone, email, and video chat.

• Provide customers with communication options and keep them informed about claim status.

• Assess and negotiate settlements with customers, vendors, third-party carriers, and claimants.

• Apply legal and business-standard methodologies and negotiation strategies in challenging scenarios.

• Employ critical thinking and various tools in a dynamic environment.

• Implement policies in accordance with policy agreements.

• Maintain clear, timely, and precise claim documentation in the claims system.

• Participate in approximately two weeks of training in Dallas, TX.

⛳️ Requirements

• Residency in the specified location, USA - VA, is essential.

• A minimum of 2 years' experience as an outside adjuster is highly preferred.

• Proficiency in Xactimate and other pertinent estimating software is required.

• Strong critical thinking and technical skills to accurately assess damages and expedite claim settlements.

• Excellent communication and interpersonal abilities.

• Capability to travel to clients' homes and manage virtual claims nationwide.

• Detail-oriented and organized.

• Willingness and ability to carry a 50-pound ladder.

• Ability to access roofs with a pitch of up to 6/12 on one- to two-story buildings.

• A valid driver's license is necessary.

• Willingness to travel.

• Must undergo approximately two weeks of training in Dallas, TX.

• May be required to secure an adjuster and/or appraiser license within 60 days of hire, if applicable.

• Background investigation is mandatory.

• Allstate typically does not sponsor individuals for employment-based visas for this role.

• A dedicated private home workspace free from distractions, equipped with an appropriate desk and seating, is required.

• Reliable internet connection with minimum speeds of 50 MB download and 5 MB upload is necessary.

• This position is not available to residents of California, Alaska, Hawaii, or Puerto Rico.

🏝️ Benefits

• A $1,000 Licensing Sign-on Bonus may be available for applicable active licenses.

• A company car may be provided based on annual work mileage.

• Mileage reimbursements for personal vehicle use during work hours.

• Comprehensive benefits starting from Day 1, including time off, healthcare, and retirement.

• 401K/pension plan.

• Education reimbursement.

• Flexible scheduling options.

• Time-off policy that supports work/life balance.

• Initial and ongoing training opportunities.

• Support for career advancement and continuous development.

• A complete technology setup including a laptop, monitors, headset, keyboard, and mouse.

• Monthly reimbursement for internet connectivity costs.

• Approximately two weeks of paid training in Dallas, TX (pay status not explicitly stated; training included).