Property Adjuster – Field Estimating

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Deliver outstanding service to policyholders.

• Visit customers' residences to perform on-site inspections.

• Assess coverage and evaluate property damage.

• Prepare estimates and resolve claims efficiently and promptly.

• Manage virtual claims nationwide using tools like Xactimate and ClaimsX Video Collaboration.

• Specialize in water-loss claims.

• Independently investigate property claims and interpret policies to establish coverage.

• Communicate with customers via phone, email, and video chat.

• Provide customers with options for communication preferences and updates on claim progress.

• Assess and negotiate claim settlements with customers, vendors, third-party carriers, and claimants.

• Utilize estimating tools, job aids, and settlement platforms to resolve claims.

• Ensure timely and accurate claim documentation while keeping clear records in the claims system.

⛳️ Requirements

• A minimum of 2 years' previous experience as an outside adjuster is strongly preferred.

• Prior experience as an outside adjuster is highly valued.

• Proficiency in using Xactimate and other relevant estimating software is essential.

• Strong critical-thinking and technical abilities for accurately assessing damages and facilitating claim settlements.

• Exceptional communication and interpersonal skills.

• Ability to travel to customers' homes and manage virtual claims across the country.

• Detail-oriented and organized, with a commitment to delivering high-quality work.

• Residency within the specified location is mandatory.

• Capability and willingness to carry a 50-pound ladder and access roofs with a 6/12 pitch on one- to two-story buildings.

• A valid driver's license and readiness to travel are required.

• Must participate in approximately two weeks of training in Dallas, TX.

• May need to acquire an adjuster and/or appraiser license within 60 days of hire, if applicable.

• Submission to a background investigation is mandatory.

• A dedicated, private home workspace free from distractions with suitable desk and seating is required.

• Reliable internet connection with a minimum speed of 50 MB download and 5 MB upload is necessary.

• This position is not available to residents of California, Alaska, Hawaii, or Puerto Rico.

• Allstate generally does not sponsor individuals for employment-based visas for this role.

🏝️ Benefits

• Comprehensive benefits starting from Day 1, including time off, healthcare, and retirement plans.

• Competitive compensation with support for continuous professional development and career progression.

• Flexible scheduling options.

• Time off policy that promotes work/life balance.

• Initial and ongoing training opportunities.

• 401K/pension plans.

• Education reimbursement programs.

• Initiatives to support balancing work with personal life.

• Approximately two weeks of paid-role training in Dallas, TX.

• Potential $1,000 Licensing Sign-on Bonus for eligible candidates with applicable active licenses.

• Possibility of a company car based on Company Car Guidelines and annual work mileage.

• Mileage reimbursement for personal vehicle usage during work hours.

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement for employees working from home.

• Requirement for a dedicated private workspace with appropriate desk and seating.

• Reliable internet support/requirement with minimum speeds of 50 MB download and 5 MB upload.