
Project Operations Manager
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Illinois, +1 more state.
• Oversee projects from initiation to completion, ensuring comprehensive lifecycle documentation, regular reporting on progress, adherence to master schedules, throughput targets, and operational Standard Operating Procedures (SOPs).
• Act as the main point of contact for clients and internal leadership while managing multi-site move operations, enforcing master schedules, and achieving throughput targets and Service Level Agreements (SLAs).
• Support the hiring, onboarding, and direct management of project team members and site leads.
• Maintain thorough chain-of-custody protocols and ensure compliance with federal security and quality standards.
• A minimum of 5 years of experience in managing complex, end-to-end project operations, which includes team hiring, personnel management, and operational reporting.
• Extensive knowledge of Key Performance Indicator (KPI) tracking, the development and enforcement of SOPs, chain-of-custody protocols, inventory reconciliation, Quality Control Plans (QCP), and federal security standards.
• Demonstrated capacity to manage multi-site projects, lead team members, maintain client relationships, and provide structured project documentation and leadership updates.
• A Project Management Professional (PMP) certification is mandatory.
• Must be capable of passing a Federal Clearance.
• 5% target annual bonus
• Comprehensive Health and Dental Benefits starting on the first day of employment.
• 401(k) plan with Company Match
• Employee Stock Purchase Program
• Flexible paid time off and holidays
ElevenLabs
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