Project Manager – Program Implementation Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage the planning, execution, and monitoring of projects and activities associated with business development opportunities for NavieGo Patient Programs.

• Facilitate onboarding of new programs while supporting the expansion of current initiatives.

• Collaborate with BioScript business units and divisions to introduce new partners and enhance existing business relationships.

• Spearhead business onboarding projects in partnership with cross-functional teams.

• Conduct meetings with partners and drug manufacturers while overseeing daily partner communications.

• Collaborate with vendors, stakeholders, and partners to streamline processes and enhance cooperation.

• Document project-related challenges, service requirements, and competitive factors.

• Provide insights on industry trends and partner developments, representing the voice of the customer.

• Create project charters outlining governance, scope, objectives, stakeholders, feasibility, and strategic alignment.

• Formulate detailed project plans, timelines, communication strategies, meeting schedules, and resource allocations.

• Identify and mitigate project risks, establishing completion goals and metrics.

• Implement project activities as per the timeline and coordinate meetings with internal and external stakeholders.

• Update leadership on project status and keep key stakeholders informed.

• Suggest information technology strategies, policies, and procedures.

• Maintain comprehensive project documentation and files.

• Assess work quality to ensure compliance with regulatory, quality, ethical, and legal standards.

• Oversee deliverables, scope, timelines, and budget; make adjustments when necessary.

• Monitor and escalate project-related issues and risks.

• Evaluate project outcomes, document lessons learned, implement process enhancements, and transition projects to operational status.

• Report patient safety information in line with adverse event and product quality complaint regulations.

• Carry out additional duties as assigned.

⛳️ Requirements

• Post-secondary education or equivalent qualification.

• Minimum of 4 years of experience in implementation, customer onboarding, or project management, obtained through a blend of education and experience.

• 3 to 5 years of experience in healthcare or pharmaceutical sectors is a significant advantage.

• PMP certification is desirable.

• Proven and relevant experience managing multiple competing projects for various partners and clients.

• Strong relationship-building and client management skills.

• Demonstrated capability to influence, collaborate, and negotiate across different functions.

• Experience leading or participating in a project management function while working with diverse teams and portfolios.

• Background in change management, including the establishment of processes or new services.

• Ability to handle multiple projects and prioritize competing demands in a fast-paced, dynamic environment.

• Experience in product implementation is an asset.

• General understanding of reimbursement, patient support programs, database components, and functionalities.

• Exceptional interpersonal and communication skills with a strong enthusiasm for teamwork.

• Proficiency in English is required.

• Bilingual proficiency in French and English is necessary for effective communication with both internal and external stakeholders.

🏝️ Benefits

• Opportunities for growth and career progression.

• Competitive salary structure.

• Incentive programs available.

• Comprehensive benefits package.

• Flexible remote work options.

• A healthy and safe working environment.

• An accessible and inclusive workplace.

• Accommodations provided upon request.