Project Manager, Field Operations

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Oversee operational initiatives, processes, tools, and support functions that facilitate efficient service delivery throughout Field Operations.

• Collaborate with field support leaders, business stakeholders, and cross-functional teams to create scalable solutions.

• Enhance operational processes and aid in organizational preparedness.

• Promote continuous improvement efforts.

• Coordinate projects and oversee deliverables.

• Uphold operational standards.

• Ensure that Field Operations possesses the necessary resources, knowledge, reporting, and tools to effectively support field operations.

• Recognize opportunities to enhance service delivery and boost operational efficiency.

• Contribute to organizational growth.

⛳️ Requirements

• Bachelor’s degree in a relevant field or equivalent experience through education and related work history.

• Ability to collaborate effectively within a diverse team environment.

• Capability to lead in a matrix structure and remotely (virtually).

• Proficient in functioning as part of a team.

• Proven decision-making, analytical, and problem-solving abilities.

• Strong oral, written, and interpersonal communication skills.

• Demonstrated capability to present complex information across various organizational levels.

• Excellent facilitation and presentation skills.

• Minimum of 3 years of relevant work experience.

• Proficient in Microsoft Office applications and product planning tools.

• Knowledgeable about Project Management methodologies.

• Proven record of setting priorities and meeting deadlines.

• Experience in a consulting environment.

• Familiarity with compliance, regulatory frameworks, the Sarbanes-Oxley Act (SOX), and governance issues.

• PMP certification, equivalent certification, or progress towards completing PMP certification or its equivalent.

• Some background in tax or finance.

🏝️ Benefits

• Medical and prescription drug coverage for employees and eligible dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Preparation benefit.

• Competitive compensation.

• Comprehensive benefits package.

• Support for personal and professional life.

• Opportunities for continuous learning.

• Travel requirement of less than 10% of the time.