Project Manager – Content Development

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee the complete development of educational programs, videos, and resources tailored for practitioners and customers.

• Implement adult learning principles, emphasizing asynchronous and technology-driven experiences.

• Perform portfolio audits to identify gaps and inconsistencies within the education content library.

• Initiate changes to address content gaps and inconsistencies effectively.

• Create and uphold content standards across the educational portfolio.

• Collaborate with team members to ensure coherence and quality on a large scale.

• Manage multiple project streams throughout the content development lifecycle.

• Work in conjunction with Product, Brand, and Consumer Insights teams to ensure timely and high-quality delivery.

• Act as the Education representative in product-related meetings, including Program Increment Planning.

• Convert upcoming product releases into educational priorities and ensure that the content portfolio remains aligned with the evolving platform.

⛳️ Requirements

• Bachelor’s degree in Education, Psychology, Instructional Design, or a related discipline.

• Over 5 years of experience in training, software training, and/or learning content creation.

• Proven track record of developing engaging learning content for a SaaS product.

• Familiarity with Learning Management Systems (LMS), such as Docebo, and experience working within or alongside a SaaS platform environment.

• Proficient in Microsoft Office Suite (Excel, Outlook, Teams, Word, PowerPoint).

• Demonstrated ability to manage projects and collaborate across functions to meet deadlines.

• Extensive experience in developing asynchronous training content and experiences with a learner-centered design approach.

• Strong understanding of instructional design principles and adult learning theory as applied to SaaS or technology products.

• Capable of navigating ambiguity and influencing cross-functional partners without direct authority by establishing credibility and effective communication.

• Excellent written and verbal communication skills, with the ability to adapt content and messaging for diverse audiences.

• High proficiency with technology and a proven ability to quickly master new tools.

• Detail-oriented and organized, while also maintaining an awareness of the bigger picture.

• Naturally collaborative.

🏝️ Benefits

• Meeting-free Friday afternoons.

• Opportunities for professional development.

• Comprehensive employee programming that supports community, learning, and growth.

• A robust benefits package.

• Reasonable accommodations for applicants and employees with disabilities.