Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the planning, coordination, and execution of technology projects that support ACF and the Children’s Bureau.

• Enhance the APD lifecycle management as well as the engagement processes for State and Tribal entities.

• Administer project timelines, milestones, risks, issues, dependencies, and reporting on status.

• Collaborate daily with the ACF Tech PMO, handling meeting schedules, environment and access requests, and tracking actions.

• Lead workshops for requirements gathering, interviews, working sessions, and solution evaluations.

• Foster agreement among business and technical stakeholders to align priorities and deliverables.

• Evaluate business processes and specify requirements for workflow automation, document management, tracking, reporting, and stakeholder relationship management solutions.

• Create and sustain user stories, business requirements, process models, use cases, acceptance criteria, and traceability documents.

• Work in tandem with technical teams throughout the system development lifecycle.

• Offer guidance on backlog priorities, solution alternatives, and implementation strategies.

• Direct User Acceptance Testing, which includes test planning, case development, execution, defect management, and validation of business requirements.

• Facilitate Agile delivery through sprint planning, backlog refinement, solution demonstrations, release planning, and implementation tasks.

• Identify areas for process improvement and enhance system performance and stakeholder satisfaction.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, Public Administration, Project Management, or a related discipline.

• Must be eligible to obtain and maintain a federal Public Trust clearance.

• A minimum of 5 years of experience in managing or leading IT projects, business analysis activities, or system implementation efforts.

• Proficient in gathering and managing business requirements.

• Experienced in facilitating discussions with stakeholders and translating business needs into system solutions.

• Skilled in leading User Acceptance Testing.

• Familiar with supporting software delivery utilizing Agile methodologies.

• Capable of developing project plans, managing risks and issues, and coordinating cross-functional teams.

• Strong leadership, facilitation, and stakeholder management capabilities.

• Strategic mindset with the ability to align business objectives with technology solutions.

• Excellent analytical, problem-solving, and decision-making skills.

• Ability to juggle multiple priorities and deliver high-quality outcomes in a client-facing setting.

• Strong written and verbal communication proficiency.

• Experience in presenting to senior stakeholders and facilitating decision-making conversations.

• Preferred: Experience with federal health and human services programs, especially ACF, the Children’s Bureau, or associated organizations.

• Preferred: Knowledge of child welfare information systems, federal APD processes, CCWIS, or State and Tribal technology initiatives.

• Preferred: Experience in delivering custom applications within cloud environments, with AWS being preferred, including AI-assisted or human-in-the-loop review workflows and phased federal security authorization (ATO) processes.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations provided throughout the application and employment processes.

• Benefits information is available through materials related to the Transparency in Coverage Act.