Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist customers in navigating the discovery and implementation phases to maximize their use of the Bridgeway software suite.

• Support clients during transitions from one system to another.

• Ensure that projects are aligned with business goals.

• Develop comprehensive work plans.

• Oversee project teams, milestones, budgets, timelines, resources, scope, profit margins, and billable utilization.

• Direct client implementations from project initiation to go-live and subsequent transition to support.

• Handle communications, escalations, and expectations with both internal and external stakeholders.

• Track and update schedules, budgets, estimates, and financial forecasts for projects.

• Identify and address risks that may impact budget, timeline, and overall efficiency.

• Generate and maintain thorough project documentation.

• Engage in activities aimed at process improvement.

• Work collaboratively with professional services, sales, support, engineering, and technical services/hosting teams.

• Lead requirements gathering sessions, estimating, and the creation of proposals.

• Coordinate the handoff of requirements to engineering, integration, training, and knowledge transfer.

• Monitor project portfolio performance against key metrics and suggest enhancements for efficiency.

⛳️ Requirements

• A minimum of 3 years of experience in leading and delivering projects, with responsibility for project planning, execution, budget management, scheduling, and stakeholder engagement.

• Preferred experience in implementing enterprise software or technology solutions for external clients.

• Capacity to manage challenging projects that necessitate creativity and effective prioritization of workloads.

• Demonstrated ability to creatively solve problems.

• Exceptional analytical abilities.

• Strong interpersonal skills and a high degree of resourcefulness.

• Familiarity with Agile Scrum projects, methodologies, and principles.

• Experience with online professional services automation tools such as AdaptiveWork/PlanView and SmartSheet.

• Proficient in MS Office applications.

• Experience using generative AI tools like Claude and Copilot.

• Bachelor’s degree in a relevant field.

• Project Management Professional (PMP) certification is preferred.

🏝️ Benefits

• Opportunity to work remotely.

• Travel required up to 15% within the U.S. and Canada.

• Equal Opportunity Employer.