Project Design Specialist – Client Services

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Interpret specifications outlined by the Project Design Manager in the Operational Specifications Document (OSD)

• Develop or modify tailored test requisitions and collection kit specifications

• Participate in internal meetings as a Subject Matter Expert during Project Initiation

• Supply essential information to Project Managers

• Deliver regular status updates to Project Management and Client Services leadership regarding setup progress

• Transform client requirements into actionable steps for effective problem-solving and issue resolution

• Collaborate with internal functional departments to complete or assist with database setup

• Communicate study requirements to fulfill client expectations

• Coordinate with colleagues to verify the completion of setup-related tasks

• Execute additional related tasks that support departmental and organizational objectives

• Primarily work at a desk utilizing computers and headphones for conference calls

• Communicate through phone, video, and email

⛳️ Requirements

• Bachelor's degree (B.A./B.S.) from an accredited four-year college or university and at least 1 year of experience as a Project Coordinator or in a similar role

• Associate's degree (A.S.) with a minimum of 2 years of experience as a Project Coordinator or in a comparable position

• High School Diploma along with a minimum of 3 years of experience as a Project Coordinator or in a related role

• A combination of education and experience deemed equivalent may be accepted as a substitute for the specified education and experience

• Strong organizational, interpersonal, communication, and problem-solving abilities

• Exceptional attention to detail, planning, organizational, and time management skills

• Excellent listening and verbal comprehension capabilities

• Proficient in Microsoft Office applications, including word processing, spreadsheets, and PowerPoint

• Ability to read, analyze, and interpret business publications, professional journals, and technical procedures

• Capability to draft business correspondence and procedure manuals

• Proficient in presenting information and addressing managers' inquiries

• Skilled in resolving practical issues with limited standardization

• Ability to interpret written, oral, diagrammatic, and schedule-based instructions

• Competence to work both independently and collaboratively

• Capable of adhering to established timelines, processes, and procedures

• Experience in clinical research or Project Management is preferred

• Minimal travel is required

🏝️ Benefits

• Equal Opportunity Employer dedicated to diversity and inclusion

• Reasonable accommodations for individuals with disabilities

• A unified global team workplace culture

• Minimal travel requirements