Project Coordinator, Physical Security

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in project management tasks to guarantee timely completion of projects within the defined scope and budget.

• Organize and prioritize project work orders based on resource availability and project priorities.

• Collaborate with vendors, onsite personnel, various trades, cross-functional teams, and stakeholders.

• Assess work orders to ensure all necessary information is provided.

• Monitor and close work order tickets while maintaining precise documentation.

• Submit finalized work orders for billing purposes.

• Evaluate work order performance, response time objectives, and service quality.

• Engage proactively with customers, offering status updates and fulfilling requested deliverables.

• Ensure adherence to SLAs, KPIs, quality standards, and operational protocols.

• Mentor and assist team members in executing work orders.

• Follow and verify deliverable checklists.

• Review submitted work for accuracy, consistency, and compliance with guidelines.

• Identify bottlenecks, manage risks, resolve issues, and promote continuous improvement.

⛳️ Requirements

• High School Diploma or GED is required.

• Basic computer literacy is necessary.

• Proficient in Microsoft Office Suite.

• Basic knowledge of project management tools is preferred.

• 1–2 years of experience in Project Coordination is required.

• An Associate’s degree is preferred.

• Experience in Physical Security project coordination is a plus, including knowledge of door access systems, surveillance cameras, and intrusion alarms.

• Must possess authorization to work in the United States without future visa sponsorship.

• Ability to work full-time, 40 hours per week, with additional overtime as needed.

• Willingness to travel up to 5%.

🏝️ Benefits

• Competitive benefits package.

• Ongoing training opportunities.

• Opportunities for personal and professional growth.

• Full-time work schedule of 40 hours per week.

• Overtime available as necessary.

• Travel expectations up to 5%.