Project Coordination Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate strategies to enhance the execution of work order processes and improve operational performance.

• Work collaboratively with cross-functional teams to implement process improvements and best practices.

• Ensure compliance with the PMO’s project management framework and standards.

• Offer leadership and guidance to Service Coordinators and other team members.

• Address escalated issues or complex work orders that require senior-level intervention.

• Foster a culture of continuous improvement and professional development.

• Stay ahead of industry trends and emerging technologies to enhance operations.

• Analyze performance metrics and KPIs to pinpoint areas for enhancement.

• Apply risk management practices to mitigate potential challenges.

• Supervise the execution of work orders within the designated vertical.

• Provide strategic direction and promote continuous improvement initiatives while adhering to PMO standards and methodologies.

⛳️ Requirements

• Three to five years of experience in a project environment, including relevant industry experience with overall responsibility preferred.

• Proven experience in troubleshooting and resolving project-related issues.

• Extensive background in operations management or a related field.

• Comprehensive understanding of operational processes and best practices.

• Familiarity with PMO’s project management standards and methodologies.

• Strategic thinking and decision-making capabilities.

• Strong leadership qualities to guide and mentor Service Coordinators and team members.

• Experience in leading cross-functional teams and managing stakeholder expectations.

• Exceptional communication skills with stakeholders at all levels.

• Proficient in stakeholder engagement and communication.

• Skilled in data analysis to assess performance metrics and identify improvement opportunities.

• Experience in implementing process optimization initiatives.

• Knowledge of regulatory requirements and compliance standards.

• Ability to ensure operations comply with safety regulations and company policies.

• Capable of conducting regular audits and reviews for quality and compliance.

• Proficient in English.

• Competent in operating computer keyboards, mice, and office equipment.

• Ability to hear and comprehend spoken communications via phone and video conferencing.

• Capable of seeing and reading computer screens and printed documents while adjusting focus.

• Bachelor's Degree (preferred).

• PMP or Equivalent Professional Certification (preferred).

🏝️ Benefits

• Comprehensive benefits package.

• Medical coverage.

• Dental insurance.

• Vision benefits.

• 401K matching program.

• 28 PTO days, including company holidays.

• Ongoing training opportunities.

• Professional development support.

• Competitive benefits.