Project Assistant Supervisor

This is a fully remote position, open to applicants in India.

📋 Description

• Supervise the m360 Project Assistants team

• Assist in the recruitment of projects to uphold KPIs and other objectives

• Manage Project Assistants to ensure projects are delivered internally according to specifications and goals

• Ensure timely completion of tasks while maintaining high-quality work standards

• Facilitate effective communication between Project Assistants and panel members

• Allocate projects and oversee workload distribution

• Monitor projects for potential recruitment opportunities

• Guide, mentor, train, and support Project Assistants through daily direction and KPI tracking

• Ensure compliance with recruitment procedures and quality standards through coaching, work reviews, and regular audits

• Oversee recruitment activities across designated quantitative and qualitative projects

• Utilize recruitment methods, M3 platforms, audience tools, emailing tools, and reporting resources

• Track project reports and recruitment progress

• Coordinate communication among internal departments

• Support new initiatives, process enhancements, recruitment guidelines, sourcing identification, and ongoing improvement efforts

⛳️ Requirements

• Bachelor's degree or equivalent work experience is preferred

• Relevant coursework in market research or healthcare preferred, but not mandatory

• At least 2 years of experience in Market Research, particularly in recruiting, sampling, or fieldwork

• Experience in employee management is preferred

• Outstanding written and verbal communication skills, with a strong understanding of English grammar rules

• Proficient in Microsoft Office, particularly Advanced/Intermediate Excel

• Quick to learn new technologies and software

• Strong critical thinking abilities and a proactive approach to skill enhancement and troubleshooting

• Capability to work independently as well as in a team setting

• Ability to meet specific study and departmental goals

• Self-driven with the capacity to adjust task priorities throughout the workday

• Excellent time management, organizational skills, attention to detail, and capacity to multitask

• Comfortable with change and able to find opportunities amidst uncertainty

• Must be available to work during US shift hours

• Video/camera must be active for all virtual meetings, including team gatherings, one-on-ones, interviews, training sessions, and client- or candidate-facing calls

• Required to adhere to ISO 20252:2019 and ISO 27001 standards

🏝️ Benefits

• Employees have the option to work remotely

• Alternative arrangements for video/camera-on requirements may be offered when necessary, handled discreetly through Human Resources