Programme Manager – Migration & Integrations

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Lead the integration of technology and migration for acquired businesses, overseeing technical due diligence, integration planning, migration, stabilization, and retirement of legacy platforms.

• Take ownership of the comprehensive program plan that spans engineering, product, data, and customer-facing teams, while tracking delivery costs and expected benefits.

• Coordinate dependencies with Finance, People, Commercial, and other functional leaders.

• Manage end-to-end program plans that include scope, timelines, dependencies, budget forecasts, and risk assessments.

• Guide workstream owners by setting priorities and capacity in collaboration with functional leads, running governance processes, and escalating unresolved trade-offs to the CTPO.

• Integrate lessons learned into a repeatable migration and integration methodology.

• Contribute to due diligence by assessing migration complexity, product gaps, dependencies, effort, costs, and delivery risks.

• Develop integration strategies and coordinate Day 1 access, environments, tools, and operational practices with incoming teams, engineering, IT, and security.

• Oversee technical and compliance evaluations and track subsequent actions.

• Facilitate data migration and its integration into the data platform and business systems.

• Segment customers and lead the analysis of platform gaps and decisions on scope.

• Propose migration waves and sequencing based on customer impact, technical preparedness, and available capacity.

• Coordinate the testing and reconciliation of order flows, payments, and key integrations, ensuring accountable owner sign-off.

• Develop wave runbooks that cover preparation, cutover, validation, rollback, and support processes.

• Provide go/no-go recommendations for approval by accountable business and technical stakeholders.

• Manage the operational handover, establish stabilization exit criteria, secure business acceptance, and oversee controlled legacy retirement.

• Align engineering, product, customer-facing, and finance teams around a unified plan and timeline.

• Keep restaurant partners informed and supported throughout the migration process.

• Collaborate with Finance to develop business cases and monitor migration costs, revenue at risk, savings from legacy retirement, and forecasted completion costs.

• Validate realized benefits and report on progress, customer experience, and value delivered to the CTPO and leadership team.

⛳️ Requirements

• Over 5 years of program management experience within a technology organization, including a minimum of 3 years leading platform migrations, customer migrations, or post-acquisition integrations.

• Proven track record of managing complex, customer-facing platform migrations, covering readiness assessments, cutover, post-migration stabilization, and transition to regular operations.

• High level of technical literacy: comfortable discussing APIs, data pipelines, CRM migrations, cutover plans, and infrastructure decommissioning with engineers.

• Experience in segmenting large customer bases into migration waves, with comprehensive run books, rollback strategies, hypercare, and clear go/no-go criteria.

• Strong commercial acumen: ability to evaluate the cost of feature gaps against potential revenue loss and drive informed decisions.

• Excellent stakeholder management skills across engineering, product, commercial, and executive teams, with the ability to secure commitments, address competing priorities, and lead delivery without direct management authority.

• Exceptional written and verbal communication skills, including the ability to produce executive-level reports.

• Comfortable working across various countries, cultures, and time zones.

• Nice to have: experience in SaaS, restaurant technology, food ordering, payments, or marketplaces.

• Nice to have: experience with data platform and CRM migrations.

• Nice to have: direct experience in post-acquisition integration and implementing a repeatable migration methodology across multiple programs.

• Nice to have: recognized program management certification such as MSP, PRINCE2, or PgMP.

🏝️ Benefits

• A senior role that provides direct visibility to the executive team and significant influence on OrderYOYO's growth trajectory.

• Ownership of the migration and integration capability from the outset, with the freedom to shape its operations.

• Opportunities for growth: as the portfolio expands, the potential to develop this capability into a dedicated function and lead it.

• Collaboration across nine European markets with engineering, product, data, and commercial teams.