Programme Manager – Migration & Integrations

This is a fully remote position, open to applicants in Denmark.

📋 Description

• Oversee the technology integration and migration of acquired companies, encompassing technical due diligence, integration planning, migration, stabilization, and the retirement of legacy platforms.

• Take ownership of the integrated program plan involving engineering, product, data, and customer-facing teams.

• Ensure restaurant continuity while monitoring delivery costs and the benefits that have been agreed upon.

• Collaborate with Finance, People, Commercial, and other functional owners to manage dependencies.

• Manage comprehensive program plans that include scope, timelines, dependencies, budget forecasts, and risk assessments.

• Lead workstream owners to establish priorities and capacity, conduct governance, and escalate unresolved trade-offs to the Chief Technology and Product Officer (CTPO).

• Incorporate lessons learned into a systematic approach for migration and integration.

• Provide insights during due diligence through assessments of migration complexity, product gaps, dependencies, effort, costs, and delivery risks.

• Develop integration plans and facilitate Day 1 access, environments, tools, and operational practices.

• Oversee data migration and integration into the data platform and business systems.

• Segment customers, conduct platform gap analyses, and recommend migration waves and sequencing.

• Manage testing and reconciliation of order flows, payments, and critical integrations.

• Lead the go/no-go decision-making process and manage the operational handover and stabilization exit criteria.

• Plan for the controlled retirement of legacy systems post-migration.

• Align engineering, product, customer-facing, and finance teams around a unified plan and timeline.

• Establish and monitor business cases, migration costs, revenue at risk, savings from legacy retirement, and forecast costs to completion.

• Validate realized benefits and report on progress, customer experience, and value delivered to the CTPO and leadership team.

⛳️ Requirements

• A minimum of 5 years of program management experience within a technology organization, including at least 3 years of leading platform migrations, customer migrations, or post-acquisition integrations.

• Proven track record in managing complex, customer-facing platform migrations, which include readiness assessments, cutover processes, post-migration stabilization, and transition into standard operations.

• Strong technical proficiency, including knowledge of APIs, data pipelines, CRM migrations, cutover strategies, and infrastructure decommissioning.

• Experience in segmenting extensive customer bases into migration waves, with detailed run books, rollback procedures, hypercare, and clearly defined go/no-go criteria.

• Commercial acumen to evaluate feature-gap costs against potential revenue loss and to drive informed decisions.

• Exceptional stakeholder management skills across engineering, product, commercial, and executive audiences.

• Ability to secure commitments, balance competing priorities, and lead delivery without direct managerial authority.

• Strong written and verbal communication skills, including the ability to produce executive-level reports.

• Comfortable working across various countries, cultures, and time zones.

• Nice to have: experience in SaaS, restaurant technology, food ordering, payments, or marketplaces.

• Nice to have: experience with data platform and CRM migrations.

• Nice to have: direct experience in post-acquisition integration and repeatable migration programs.

• Nice to have: recognized program management qualifications such as MSP, PRINCE2, or PgMP.

🏝️ Benefits

• A senior position with direct exposure to the executive team and a significant influence on OrderYOYO's growth trajectory.

• Ownership of the migration and integration capabilities from the outset, with the freedom to shape its operations.

• Opportunities for personal and professional growth, with the potential to develop this capability into a dedicated function and lead it.

• Collaborate across nine European markets with engineering, product, data, and commercial teams.