Programme Manager

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Strategically and operationally oversee designated Diabetic Eye Screening Programmes.

• Collaborate with a diverse range of stakeholder organizations.

• Ensure the program is executed in accordance with national standards.

• Guarantee the safe operation of DESP call/recall processes, as well as manage exclusions, suspensions, administration, and failsafe measures.

• Ensure that screening sessions are conducted efficiently.

• Supervise capacity planning and ensure that screening and grading capacity is met within established timelines.

• Confirm workforce adherence to educational and training requirements.

• Identify and manage issues, risks, and incidents related to the program.

• Ensure compliance with internal Quality Assurance standards.

• Monitor local program performance against HSE/NHS DESP Standards, achieving all necessary benchmarks.

• Share accountability with the DESP Clinical Lead for service objectives, KPIs, and workforce training and competency.

• Perform additional duties appropriate to the role and experience as required.

⛳️ Requirements

• Minimum of 3 years of management experience and knowledge in diabetic eye screening, healthcare, or other patient-centered services.

• Degree level education or equivalent professional experience.

• Evidence of ongoing professional development (CPD).

• Valid UK/Ireland driving license and access to a personal vehicle.

• Solid understanding of quality assurance processes and reporting obligations.

• Capability to analyze complex data and produce reports and action plans.

• Strong leadership and management abilities, including performance management for teams and individuals.

• Experience in developing and managing contracts and overseeing budget management.

• Exceptional organizational, administrative, and project management skills.

• Ability to work independently and manage personal workloads and priorities.

• Proven ability to collaborate effectively across various professional organizations and with multiple stakeholders.

• Outstanding communication skills with the capacity to influence and facilitate discussions.

• Ability to maintain effectiveness under pressure.

• Previous experience with computer applications and accurate data entry.

• Pre-existing right to work and travel within the EU; documentary evidence is required.

• Full, clean Irish driving license is mandatory.

• Successful completion of vetting and reference checks.

• Garda Vetting may be necessary depending on the role.

• Enhanced Disclosure & Barring Service disclosure upon entry and every three years.

• Proficiency in the Irish language or another language is desirable.

🏝️ Benefits

• Employees have the option to work remotely.

• Full-time employment opportunities are available.

• Reasonable adjustments and accessibility support provided during recruitment and interview processes.

• We are an inclusive and equal opportunities employer.

• Ongoing support from NEC Software Solutions throughout your employment.