Program Officer, Humanitarian Response

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Act as the primary point of contact between grants, designated World Relief country offices, and home office departments.

• Facilitate communication among the consortium Program Management Unit, country office, and home office stakeholders.

• Ensure that the designated countries comply with World Relief and US government policies, procedures, CHS standards, and organizational core values.

• Evaluate portfolio strategies and plans, identifying opportunities for collaboration, capacity building, and investment.

• Share best practices in portfolio management with colleagues in International Programs.

• Lead compliance efforts for grants and programs in accordance with US government, consortium, and World Relief knowledge management standards.

• Establish project administration within World Relief systems, including ERP, payroll, and Metrics Portal.

• Maintain internal grant tracking systems such as Proposal Pipeline, Active Award, and Reporting Trackers.

• Organize and facilitate grant/program review calls.

• Assist in crisis information management and needs assessments.

• Collaborate with technical advisors and home office stakeholders regarding program operations, management, quality, and closeout.

• Support monthly reviews of grant budgets and KPIs.

• Assist in the creation of annual and rapid activation grant budgets.

• Oversee general funds and cash flow requirements for the portfolio.

• Ensure quality control over internal reports, fund codes, and award pipelines.

• Facilitate the collection and approval of portfolio content for publication.

• Present updates, status reports, and portfolio strategies to internal and external stakeholders, donors, and partners.

• Provide information for website updates, social media, conferences, and other external engagements.

• Support the documentation and filing systems on SharePoint.

• Coordinate quarterly programmatic and financial reporting for all funding sources.

• Ensure adherence to DMEAL guidance and donor expectations.

• Coordinate, review, and develop concept papers and proposals for sudden-onset activation.

• Assess opportunities and arrange kick-off meetings for approved projects.

• Ensure that assigned personnel contribute to proposal development.

• Confirm that proposals adhere to World Relief guidelines, including budget and technical review requirements.

• Provide budgeting support and conduct reviews.

• Ensure compliance in partnership management, including vetting, due diligence, and agreement oversight.

• Assist in trip planning and logistics.

• Support the Program Lead with assigned special projects and additional duties.

⛳️ Requirements

• Mature and personal Christian faith.

• Commitment to World Relief’s mission, vision, and values.

• Passion for serving and empowering the Church to make a difference in vulnerable communities.

• Ability to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals’ For the Health of The Nation document.

• Experience in implementing humanitarian programs in fragile, conflict-affected, disaster-impacted, or complex emergency settings.

• Proven experience supporting rapid humanitarian responses, including needs assessment, response strategy, partner selection, program design, implementation monitoring, and learning.

• Capability to lead through influence across country teams, regional leadership, home office functions, and external partners.

• Excellent written communication skills, with the ability to draft concept notes, program design documents, donor narratives, decision memos, technical guidance, and internal briefings under time constraints.

• Comfort in representing World Relief at external events, technical working groups, and international forums.

• A college degree in a related field is required.

• 3–5 years of relevant experience in international development, nonprofit, or mission work.

• Ability and willingness to travel extensively to fragile contexts with increased hardship or security risks.

• Proficiency in French language skills.

• Ability to manage multiple tasks and prioritize various projects.

• Capability to respond professionally and effectively to competing demands.

• Demonstrated aptitude for task and project implementation.

• Strong track record of completing tasks in a timely manner.

• Ability to manage basic financial procedures and perform spreadsheet functions.

• Excellent writing skills, preferably with experience in proposal and project report writing.

• Commitment to addressing international program needs as expressed by the Country office.

• Proven ability to work collaboratively as part of a team.

• Ability to facilitate system changes/developments with significant team input.

• Self-motivated, results-oriented, and a proactive individual.

• Strong interpersonal skills.

• Prior experience in a country office setting is advantageous.

• Preferred: Master’s degree in management, humanitarian assistance, international development, or a related field.

• Preferred: Experience managing remote and multi-location programs in complex humanitarian or fragile contexts.

• Preferred: Experience with consortium-led projects, lead agencies, partners, governance, and collaborative decision-making processes.

• Preferred: Direct experience in handling sudden-onset disasters, epidemics/outbreaks, conflict-related displacement, public health emergencies, or rapid response financing.

• Preferred: Experience in developing emergency response concept notes, donor submissions, program design documents, DADDs, technical guidance, or internal decision/action documents.

🏝️ Benefits

• Competitive benefits package.

• Employee discount program available for full-time, Regular employees.

• Cigna Healthy Workforce well-being program.

• Reasonable accommodations for individuals with disabilities.

• EEO/AA employer.

• Drug-free workplace.

• Pre-employment substance abuse testing.