Program Manager, Project Phoenix

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of comprehensive program planning for Project Phoenix, which includes the master timeline, milestones, and dependencies across three distinct workstreams and three stages of Nirvana.

• Collaborate with workstream leaders to monitor progress, identify risks, and facilitate decision-making.

• Work alongside Nirvana-stage leaders to oversee initiative progress and synchronize foundational efforts.

• Recognize intersections and dependencies, proactively addressing conflicts as they arise.

• Establish and manage Phoenix's operational rhythm, which encompasses status updates, leadership check-ins, and decision documentation.

• Lead company-wide communications regarding Phoenix and provide clear, consistent updates on a regular basis.

• Serve as a trusted representative of the CEO, embodying the CEO's priorities during working sessions and escalating issues that require immediate attention.

• Convert high-level strategic goals into actionable plans, designated owners, and timelines.

⛳️ Requirements

• Demonstrated experience in leading intricate, cross-functional programs or projects, particularly during periods of substantial organizational change.

• Ability to authentically connect with individuals at all levels within the organization, from executives to frontline employees.

• Clear and direct communication skills, especially when addressing challenges or issues.

• Capability to engage directly with any area of the organization or any issue related to the program.

• Ability to maintain a holistic view of the overall transformation while linking workstream and Nirvana-stage decisions to the objectives of Phoenix.

• Comfort in operating closely with executive leadership and synthesizing ambiguous, rapidly changing information into clear plans and communications.

• Strong fundamentals in project management, including planning, sequencing, risk management, and status reporting.

• Exceptional written and verbal communication skills suitable for audiences at both the company-wide and leadership levels.

• Discretion and sound judgment in managing sensitive, non-public information.

• Proactive attitude towards action and follow-through, with a willingness to hold senior stakeholders accountable.

• Experience with technology, systems implementation, or business transformation initiatives is a significant advantage.

🏝️ Benefits

• Opportunity for progression into a Chief of Staff role beyond the scope of Project Phoenix.

• Substantial potential for growth in alignment with the evolving needs of the company.