Program Manager – Live Programs

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee the complete delivery of assigned Live Programs engagements, particularly those that are complex, involving multiple sessions and stakeholders.

• Independently organize and facilitate partner-facing kickoff, regular check-in, and debrief meetings.

• Establish trust with key partner contacts and represent CDI in a credible manner.

• Act as the primary liaison between CDI Educators and partners.

• Schedule Educators while ensuring alignment with partner requirements and CDI program standards.

• Manage participant communications, scheduling, pre- and post-program information, and inquiries.

• Enhance delivery and evaluation systems and processes across Airtable, HubSpot, and Asana.

• Identify recurring challenges and design workflow improvements for the overall delivery team.

• Collaborate with the Research team to update Live Programs evaluation to align measurement with CDI’s theory of change.

• Develop and execute evaluation processes for intricate engagements.

• Lead evaluation analytics and transform program data into insights for delivery, curriculum design, and partner outcomes.

• Work alongside Implementation, Partnerships, Education, and Culture Change teams.

• Assist with Educator training and the logistics of releasing new and revised programs.

⛳️ Requirements

• A minimum of 3 years of program or project management experience.

• Experience preferably in a learning and development or educational context.

• Proven ability to independently manage complex or multi-stakeholder projects.

• Confidence and credibility in partner-facing environments.

• Capability to lead external meetings and build trust with senior stakeholders.

• Strong organizational and project management abilities.

• Skill in prioritizing and managing multiple engagements and deadlines.

• Strong process orientation and experience in workflow optimization.

• Exceptional attention to detail.

• Comfort with data and evaluation processes.

• Outstanding communication and relationship-building capabilities.

• Ability to quickly learn and effectively utilize Google Suite, Zoom, HubSpot, Asana, and Airtable.

• A commitment to CDI’s mission and values.

• Must reside in the United States.

🏝️ Benefits

• A mission-driven culture defined by intellectual humility, continuous improvement, and open-mindedness.

• Unlimited paid time off.

• 13 company holidays.

• Health, vision, and dental insurance plans with CDI contributing towards premiums.

• 401(k) plan with a 100% match on contributions up to 3% of salary.

• Annual budget for professional development.

• Up to $500 reimbursement for home office equipment.

• Up to $50/month reimbursement for home internet or cell phone expenses.

• Flexible scheduling within U.S. time zones.