Program Manager – Implementation

This is a fully remote position, open to applicants in Minnesota, +1 more state.

📋 Description

• Maintain a comprehensive overview of both active and forthcoming projects, encompassing milestones, launch dates, resource needs, and dependencies.

• Collaborate with Account Managers, Project Coordinators, and operational teams to ensure project readiness and execution.

• Recognize scheduling conflicts, overlapping project requirements, and resource limitations.

• Assist in cross-functional planning meetings, documenting decisions, action items, responsible parties, and deadlines.

• Oversee program-level timelines and escalate risks that impact multiple projects.

• Monitor resource needs across simultaneous projects and aid in prioritizing workloads.

• Provide insight into expected resource requirements for staffing and execution planning.

• Identify operational risks, dependencies, and potential execution bottlenecks.

• Maintain centralized trackers for risks, issues, and action items.

• Facilitate issue resolution and escalate unresolved risks or conflicting priorities.

• Develop and uphold program dashboards, trackers, and status reports.

• Summarize project updates to reflect operational readiness, risks, resource constraints, and milestones.

• Update operational leadership and cross-functional stakeholders regularly.

• Maintain standardized checklists, workflows, templates, and procedures for project readiness.

• Identify and implement process enhancements, streamline handoffs, and support reviews of lessons learned.

• Encourage consistent utilization of project management tools and operational processes.

⛳️ Requirements

• A minimum of 2 years of experience in project management, program coordination, operations, implementation, or a similar field.

• Exceptional organizational abilities to manage multiple priorities and conflicting deadlines.

• Experience in coordinating efforts across various teams or departments.

• Proficient in Microsoft Excel and other Microsoft Office applications.

• Experience in maintaining project trackers, schedules, status reports, and action-item logs.

• Excellent written and verbal communication skills.

• Capacity to identify risks, foresee challenges, and escalate issues appropriately.

• Strong attention to detail, problem-solving capabilities, and commitment to follow-through.

• Experience managing multiple concurrent projects or large-scale operational programs is preferred.

• Familiarity with field operations, retail merchandising, scheduling, or distributed workforce environments is preferred.

• Experience with project management platforms such as Airtable, Salesforce, Smartsheet, or Microsoft Project is preferred.

• Understanding of resource planning, capacity management, and operational performance reporting is preferred.

• Experience in supporting process improvement or change management initiatives is preferred.

🏝️ Benefits

• Paid weekly.

• Option to work remotely from home.

• Health, Dental, and Vision benefits.

• 401K Program with matching contributions.

• Paid Time Off.

• Paid Holidays.

• Partial reimbursement for mobile expenses.

• Scholarship opportunities for employees and their direct family members.

• Employee Assistance Program.

• Leadership Development Program.

• Special pricing for employees across multiple clients.

• Long-term career advancement opportunities.

• Personal development initiatives.

• Professional stretch assignments.