Program Manager – Health Center Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the comprehensive execution of new health center openings from the signing of contracts to the day of opening.

• Create, manage, and implement project plans for multiple health center openings happening simultaneously.

• Facilitate the design and construction of facilities, procurement of equipment, installation of IT infrastructure, and configuration of clinical systems.

• Conduct internal status meetings, deliver progress updates to leadership, and ensure alignment among cross-functional teams regarding essential deliverables.

• Collaborate with HR and Clinical Operations to guarantee that clinic staff are recruited, credentialed, trained, and prepared prior to the opening.

• Identify potential bottlenecks, construction delays, and compliance risks, and formulate strategies to mitigate these issues.

• Oversee the budget for implementation concerning facilities, staffing, and equipment.

• Lead site readiness assessments and manage command center operations during the launch phase.

• Provide matrixed leadership and guidance to IT, Facilities, Human Resources, Clinical Operations, and Supply Chain teams.

• Assist in ensuring a smooth transition to the operational team on the opening day.

⛳️ Requirements

• A Bachelor’s degree in Healthcare Administration, Business Administration, Project Management, or a related field is required.

• A Master’s degree (MHA, MBA) is preferred.

• PMP or a similar certification is highly desirable.

• A minimum of 5–7 years of progressive experience in project or program management is required.

• At least 3 years of experience in healthcare operations, clinic implementations, health center build-outs, or openings of healthcare facilities.

• A proven ability to manage complex, cross-functional projects from start to finish.

• Exceptional skills in project and program management.

• In-depth knowledge of healthcare operations, clinic workflows, and requirements for healthcare facilities.

• Excellent interpersonal and communication abilities.

• Strong problem-solving skills with the capability to adapt to changing circumstances or delays.

• Proficiency in project management software such as Smartsheet, Asana, or MS Project, along with standard office applications.

• Willingness to travel up to 10%.

• Availability to work occasional evenings or weekends to meet critical deadlines and support go-live events.

🏝️ Benefits

• Travel required up to 10% to health center site locations.

• Remote work arrangement available.

• Reasonable accommodations provided for individuals with disabilities.

• Full-time employment opportunity.