Program Manager – Evaluations

This is a fully remote position, open to applicants in Florida.

📋 Description

• Supervise and manage various evaluation projects and programs.

• Ensure alignment with client expectations, objectives, and goals.

• Collaborate with Strategic Consultant(s) to oversee program workstreams.

• Develop, implement, and sustain project plans and tools.

• Assist in managing project scope and schedules.

• Coordinate cross-functional project activities with clients, Engage fi resources, and vendor resources.

• Monitor, prepare, and deliver internal and client-facing progress reports and presentations.

• Document and track action items.

• Raise proposed program/project scope modifications and communicate approved changes to stakeholders.

• Highlight program risks associated with project deadlines and activities.

• Collaborate with clients and Strategic Consultant(s) to address issues.

• Facilitate approved adjustments to project plans and the overall program.

• Provide, manage, and maintain program and project management documents, tools, and templates.

• Utilize Smartsheet, PowerPoint, MS Word, Excel, Teams, and SharePoint files.

• Assist with EFI best practices, project tools, and process enhancements.

• Support the implementation and adoption of new tools, processes, and technologies.

• Create and maintain internal standard operating procedures.

• Monitor project billing hours and budgets.

• Assist consultants and Consulting Services evaluation and conversion teams with process or project challenges.

⛳️ Requirements

• Bachelor’s degree in business administration or equivalent experience.

• At least 7+ years of relevant project management experience in the credit union, banking, payments, or related vendor sectors.

• Proficiency in project/program management, ideally related to vendor and system evaluations and selection.

• Experience with solutions involving enterprise-grade software applications and project management tasks.

• Project Management Professional Certification is preferred.

• Technical expertise in Smartsheet, HubSpot, resource management and tracking applications, Microsoft Office, and Microsoft PowerPoint.

• Capacity to learn additional software programs.

• Strong interpersonal and professional verbal communication abilities.

• Exceptional written and verbal communication skills.

• Skills in change, risk, and resource management.

• Capability to work independently in a peer review setting.

• Ability to juggle multiple priorities and activity streams.

• Must be available to work full time, 40 hours per week.

• Prolonged periods of sitting at a desk and using a computer.

• Must be able to lift up to 15 pounds occasionally.

• Willingness to travel 10–20% based on client and business requirements.

🏝️ Benefits

• Competitive compensation.

• Incentive programs.

• 401k matching.

• Unlimited time off in addition to 11 paid holidays.

• Medical, dental, and vision health plans with FSA or HSA options.

• Opportunities to volunteer and contribute to the communities we serve.

• Paid remote work expenses.

• Career development, training, continuous learning, and employee recognition.

• Team engagement events and activities.

• Culture of growth and continuous improvement.

• Bonus opportunities.