Program Manager, Enterprise Transformations – Transformation Management Office

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide leadership and oversight across the Transformation Management Office portfolio.

• Oversee the comprehensive delivery of enterprise transformation initiatives, which includes planning, execution, risk and issue management, dependency management, budget oversight, stakeholder engagement, and program results.

• Combine various workstreams into a unified roadmap and achieve program milestones and adoption results.

• Manage relationships with vendors and consulting partners.

• Prepare documentation for the Executive Steering Committee.

• Identify, evaluate, and mitigate risks, issues, dependencies, and opportunities throughout the program lifecycle.

• Communicate program progress, key performance indicators (KPIs), and risks to senior leadership, workstream leaders, and stakeholders.

• Develop and sustain the enterprise transformation roadmap.

• Ensure compliance with program governance frameworks.

• Act as the primary point of contact for program communications.

• Foster relationships with business units, sponsors, and workstream leaders.

• Collaborate with the Change Management Advisor to incorporate change and communication strategies into the program roadmap.

• Facilitate cross-functional meetings to ensure alignment on deliverables and priorities.

• Contribute to iterative planning and execution using Scrum and SAFe Agile methodologies.

• Promote consistent Agile practices across programs.

• Lead, mentor, and develop a small project management and delivery team.

• Establish objectives, performance expectations, and development plans for direct reports.

• Monitor workload distribution and proactively highlight resource risks.

• Encourage excellence, collaboration, continuous improvement, and innovation.

• Foster the adoption of new processes, tools, and working methods.

• Leverage AI tools and automation to enhance program delivery, reporting, planning, and communication.

⛳️ Requirements

• 8+ years of experience in program management within complex, multi-stakeholder settings.

• Proven experience in coordinating multiple concurrent initiatives or portfolios.

• At least 5 years of direct experience managing Project Managers or similar roles.

• Program Management (PgM) or Project Management Professional (PMP) certification or its equivalent.

• Certified Scrum Master (CSM), SAFe, or Agile Certified Practitioner (PMI-ACP).

• Proficiency in project management tools such as Smartsheet, MS Planner, Jira, or other leading platforms.

• Experience overseeing portfolio budgets exceeding $10M.

• Experience in managing strategic risks and program/project governance.

• Demonstrated ability to lead and coordinate small, cross-functional teams and collaborate across various business units and workstreams.

• Exceptional verbal and written communication skills.

• Strong communication, negotiation, and stakeholder management skills, including experience presenting to executive steering committees (ESC).

• Active user of AI productivity tools, such as Copilot, ChatGPT, Claude, or similar.

• Experience managing external consulting partners, including Big 4 firms.

• Preferred: Professional certification in Change Management, such as Prosci ADKAR.

• Preferred: Proficiency and/or certification in Benefits Realization Management.

• Preferred: Experience in managing large-scale transformation programs within the technology or not-for-profit sectors.

• Preferred: Expertise in Lean Six Sigma or other process improvement methodologies.

• Preferred: Experience taking on roles during organizational transitions or leadership changes.

• Preferred: Familiarity with Power Platform tools, including Power BI, Power Automate, and Power Apps.

🏝️ Benefits

• Commitment to equity, diversity, inclusion, and reconciliation.

• Accommodations available during the recruitment process.

• Human review of AI-enabled recruitment tools and decisions made by human hiring authorities.