Program Manager, Enterprise Transformations – Transformation Management Office

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide leadership and governance across the Transformation Management Office portfolio.

• Oversee the complete delivery of Enterprise Transformation programs, encompassing planning, execution, risk and issue management, dependency management, budget management, stakeholder engagement, and key program outcomes.

• Consolidate multiple workstreams into a unified roadmap to achieve program milestones, adoption, and outcomes.

• Manage relationships with vendors and consulting partners.

• Prepare materials for the Executive Steering Committee.

• Identify, evaluate, and mitigate risks, issues, dependencies, and opportunities throughout the program lifecycle.

• Report on program progress, KPIs, and risks to senior leadership, workstream leads, and stakeholders.

• Develop and uphold the enterprise transformation roadmap.

• Ensure compliance with program governance frameworks.

• Act as the primary point of contact for program communications.

• Foster relationships with business units, sponsors, and workstream leads.

• Integrate change and communication strategies into the program roadmap in collaboration with the Change Management Advisor.

• Facilitate cross-functional meetings and ensure stakeholder alignment.

• Contribute to iterative planning and execution utilizing Scrum and SAFe Agile frameworks.

• Support the consistent application of Agile practices across programs.

• Lead, mentor, and develop a small project management and delivery team.

• Set objectives, performance expectations, and development plans for team members.

• Monitor workload distribution and proactively address resource risks.

• Encourage excellence, collaboration, continuous improvement, and innovation.

• Promote the adoption of new processes, tools, and methodologies.

• Utilize AI tools and automation for program delivery, reporting, planning, and communication.

⛳️ Requirements

• Over 8 years of experience in program management within complex, multi-stakeholder environments.

• At least 5 years of experience directly managing Project Managers or similar roles.

• Program Management (PgM) or Project Management Professional (PMP) certification or its equivalent.

• Certified Scrum Master (CSM), SAFe, or Agile Certified Practitioner (PMI-ACP).

• Proficiency in project management tools such as Smartsheet, MS Planner, Jira, or other leading industry platforms.

• Experience managing portfolio budgets exceeding $10M.

• Expertise in managing strategic risks, program, and project governance.

• Capability to lead and coordinate small, cross-functional teams and collaborate across various business units and workstreams.

• Exceptional verbal and written communication skills.

• Strong communication, negotiation, and stakeholder management skills, including experience presenting to an executive steering committee.

• Active engagement with AI tools such as Copilot, ChatGPT, Claude, or similar.

• Experience in managing external consulting partners.

• Preferred: Professional certification in Change Management, such as Prosci ADKAR.

• Preferred: Proficiency and/or certification in Benefits Realization Management.

• Preferred: Experience handling large-scale transformation programs in the technology or not-for-profit sectors.

• Preferred: Knowledge of Lean Six Sigma or other process improvement methodologies.

• Preferred: Experience during organizational transitions or leadership changes.

• Preferred: Familiarity with Power Platform tools, including Power BI, Power Automate, and Power Apps.

🏝️ Benefits

• Accommodations during the recruitment process.

• Commitment to equity, diversity, and inclusion.

• Human oversight of AI-enabled recruitment tools and human hiring decisions.