Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee program management for a portfolio of Alma projects, focusing on planning, timelines, stakeholder alignment, and follow-through.

• Adjust to various Alma initiatives and swiftly create structure for new or unclear workstreams.

• Act as the primary operational lead, ensuring progress against commitments, milestones, and service expectations.

• Define priorities, owners, decision points, and next steps across workstreams and teams.

• Monitor program progress, risks, and dependencies; proactively escalate issues with mitigation plans.

• Collaborate with Analytics, Marketing, Product, Operations, and other partners.

• Align stakeholders on timelines, dependencies, handoffs, and readiness requirements.

• Synthesize cross-functional inputs to ensure plans and materials reflect account and program context.

• Assist with readiness, change management, and adoption for both internal and external stakeholders.

• Partner on reporting and business reviews, ensuring that materials are precise and actionable.

• Develop and enhance program management processes, tools, and operating rhythms throughout Alma.

• Report directly to the Senior Director of Strategic Operations.

⛳️ Requirements

• 4–6+ years of experience in program management, operations, customer-facing delivery, or related cross-functional roles.

• Extensive experience leading complex, multi-stakeholder initiatives in ambiguous or rapidly changing environments.

• Ability to manage multiple simultaneous projects and adapt to evolving priorities.

• Proven capability to achieve outcomes through influence rather than direct authority.

• Strong operational judgment with the ability to balance competing priorities and constraints.

• Excellent communication, organizational, and stakeholder management abilities.

• Capacity to distill cross-functional inputs into clear plans, priorities, and actionable next steps.

• Track record of early risk identification and driving practical solutions.

• Experience in enhancing processes or operating models to support more effective execution.

• Eligibility to work in the U.S. is mandatory as per the application form.

🏝️ Benefits

• Health, dental, and vision benefits commence on the first day of employment.

• One Medical accounts are available for employees and their dependents.

• HSA and FSA plans, with Spring contributing up to $1,000 for HSAs based on plan type.

• Employer-sponsored 401(k) match of up to 2%.

• Annual allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents.

• Paid vacation, sick leave, and company holidays.

• Parental leave after 6 months: 18 weeks for birthing parents and 16 weeks for non-birthing parents.

• Noom weight management program.

• Carrot fertility care support and reimbursement of up to $4,000 for related fertility expenses.

• Wellhub subscription for fitness, mindfulness, nutrition, and sleep.

• BrightHorizons sponsored child care, back-up care, and elder care services.

• Up to $1,000 annual reimbursement for professional development.

• $200 annual donation matching program.