Program Manager

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Oversee and expand a portfolio of essential vendor relationships.

• Act as the main point of contact at the program level.

• Establish and nurture executive-level connections with vendor partners.

• Propel portfolio performance, focusing on volume growth, retention, and program profitability.

• Manage vendor program health and ensure alignment with vendor leadership.

• Collaborate with Vendor Sales Account Managers and Sales Coordinators to facilitate transactions and provide a consistent client experience.

• Supervise and enhance program structure, workflow, and service delivery across assigned vendors.

• Track portfolio performance and pinpoint opportunities to boost adoption and utilization.

• Ensure alignment between vendor expectations and internal capabilities, proactively addressing issues.

• Offer forecasting, reporting, and insights regarding vendor activity and growth opportunities.

• Work collaboratively across credit, operations, and sales leadership teams to improve program effectiveness.

⛳️ Requirements

• Bachelor's degree in a relevant field and four (4) years of experience in commercial, small business, equipment financing, or related sales OR a High School Diploma or GED with six (6) years of experience in commercial, small business, equipment financing, or related sales.

• Familiarity with Customer Relationship Management (CRM) platforms and other relevant sales tools.

• Capability to drive results without direct sales ownership.

• Proficient in researching, analyzing data, and drawing conclusions.

• Ability to collaborate effectively in a team setting when required.

• Capacity to perform well under pressure and meet deadlines.

• Data-driven mindset focused on performance metrics.

• Proven ability to present information effectively to various audiences.

• Strong financial understanding and knowledge of equipment finance/vendor programs.

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.).

• Demonstrated ability to manage multiple stakeholders and priorities.

• Excellent organizational skills.

• Strong relationship management and influencing capabilities.

• Exceptional verbal and written communication skills.

• Strong work ethic and self-motivation.

🏝️ Benefits

• Paid Vacation/Sick Time.

• 401K with Company Match.

• Medical, Dental and Vision Benefits.

• Disability Benefits.

• Health Savings Account.

• Flexible Spending Account.

• Life Insurance.

• Parental Leave.

• Employee Assistance Program.

• Associate Volunteer Program.

• Discretionary incentive plan with potential awards based on performance against defined metrics and goals.