Program Manager

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Oversee and expand a portfolio of essential vendor relationships.

• Act as the main point of contact at the program level.

• Establish and sustain executive-level connections with vendor partners.

• Propel portfolio performance, focusing on volume growth, retention, and program profitability.

• Manage the health of vendor programs and ensure alignment with vendor leadership.

• Collaborate with Vendor Sales Account Managers and Sales Coordinators to facilitate transactions and ensure a seamless client experience.

• Enhance program structure, workflows, and service delivery across designated vendors.

• Track portfolio performance and pinpoint opportunities to boost adoption and usage.

• Align vendor expectations with internal capabilities and proactively address issues.

• Deliver forecasting, reporting, and insights regarding vendor activities and growth prospects.

• Work together with credit, operations, and sales leadership teams to improve program efficiency.

⛳️ Requirements

• Bachelor’s degree in a relevant field along with two (2) years of experience in commercial, small business, equipment financing, or related sales; alternatively, a high school diploma/GED with four (4) years of relevant experience.

• Proficient in utilizing Customer Relationship Management (CRM) platforms and other relevant sales tools.

• Capable of achieving results without direct sales ownership.

• Strong ability to research, analyze data, and extract meaningful insights.

• Comfortable working in a team-oriented setting when needed.

• Ability to thrive under pressure and meet tight deadlines.

• Data-driven approach with a strong focus on performance metrics.

• Proven ability to effectively present information to diverse audiences.

• Solid financial understanding and knowledge of equipment finance/vendor programs.

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.).

• Demonstrated capability to manage multiple stakeholders and prioritize effectively.

• Excellent organizational skills.

• Strong relationship management and influencing abilities.

• Exceptional verbal and written communication skills.

• Strong work ethic coupled with self-motivation.

🏝️ Benefits

• Discretionary incentive plan with the potential for performance-based rewards.

• Paid vacation and sick leave.

• 401K plan with company matching.

• Comprehensive medical, dental, and vision benefits.

• Disability insurance.

• Health savings account.

• Flexible spending account.

• Life insurance coverage.

• Parental leave policies.

• Employee assistance programs.

• Associate volunteer initiatives.