Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage multiple significant IT program initiatives for Federal, State, Local, and Education (SLED) governments.

• Plan, direct, and coordinate all activities associated with assigned programs.

• Develop a comprehensive understanding of client business needs and provide strategic thought leadership.

• Identify opportunities to expand and enhance solutions and service offerings for existing clients.

• Aim to reduce costs while increasing overall profitability.

• Ensure that program goals and objectives are met within the defined scope, schedule, resources, and quality parameters outlined in the SOW and/or customer contract.

• Lead complex programs in service-oriented, high-availability, or compliance-centric environments.

• Direct Iron Bow resources and subcontractors, managing scheduling, risk mitigation, deliverables, stakeholder communications, status reporting, documentation, and SLAs.

• Oversee both direct and indirect employees.

• Build strong relationships with customer representatives to identify needs, manage expectations, and enhance performance.

• Supervise the complete program lifecycle from initiation to closeout.

• Manage budgets, conduct burn-rate analysis, oversee cost performance, forecasts, and profit/loss statements.

• Present quarterly and annual reviews of program performance.

• Conduct Program Management Reviews and risk assessments.

• Implement Iron Bow Program Methodology processes and procedures.

• Evaluate client business and technical objectives, determine deliverables, assess risks, and execute projects effectively.

• Maintain schedules for contract deliverables, meetings, and SLAs.

• Identify program challenges and devise suitable solutions.

• Manage contractual matters such as stop-work orders and invoicing discrepancies.

• Act as an extension of the Iron Bow Account Team.

• Lead efforts in change management.

• Assist with program recompete processes.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s Degree and PMP certification are required.

• Over 10 years of Program Management experience in IT support for Federal and State clients.

• Extensive experience in the Federal and SLED sectors driving program execution.

• Proven ability to orchestrate the overall customer experience while achieving program objectives.

• Strong knowledge of financial, risk, deliverable, and resource management.

• Experience in complying with contract regulations and managing both Government and non-Government contracts.

• Exceptional attention to detail along with strong writing and presentation skills.

• Proficient in Microsoft Excel, Microsoft SharePoint, and Microsoft Teams.

• Capable of working independently as well as in a matrixed team environment.

• Skilled in prioritizing requirements and meeting deadlines.

• Ability to handle a large volume of work while adapting quickly in a fast-paced environment.

• Competent in presenting to C-level executives and showcasing presentation skills during the interview process.

• Regular and dependable attendance is required.

• May necessitate up to 20% travel.

🏝️ Benefits

• Flexible remote work arrangement.

• Opportunities for career advancement in a rapidly growing company.

• Ability to take part in organizational transformation initiatives.

• Comprehensive benefits overview available on the careers page.