Principal Program Manager – Generative AI Implementation

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Lead comprehensive enterprise generative AI implementation initiatives from initial planning through deployment, adoption, and continual optimization.

• Convert business goals and technical specifications into cohesive implementation strategies, program roadmaps, and quantifiable delivery plans.

• Create adoption strategies that encompass organizational change, communication, training, skill enhancement, process redesign, and user readiness.

• Develop governance frameworks, decision-making structures, success metrics, and scalable roadmaps for enterprise AI functionalities.

• Collaborate with business, technology, data, security, legal, compliance, and change management leaders.

• Direct cross-functional teams of consultants, engineers, architects, data specialists, change management leaders, and subject matter experts.

• Oversee concurrent workstreams, dependencies, milestones, risks, decisions, and business outcomes.

• Establish execution methodologies, documentation standards, controls, and stage gates.

• Foster accountability, delegate ownership, track commitments, escalate challenges, and ensure prompt resolutions.

• Develop and implement risk-mitigation strategies.

• Organize program synchronization meetings, workstream reviews, governance meetings, steering committees, and executive business reviews.

• Deliver executive reports on progress, outcomes, risks, dependencies, decisions, and leadership actions.

• Guide decisions related to scope, timing, risk, resources, technical complexity, and organizational readiness trade-offs.

• Define and report on delivery, quality, risk, adoption, operational readiness, and business outcome metrics.

• Monitor adoption and usage metrics, identify obstacles, and execute corrective measures.

• Create feedback mechanisms and sustainable governance and operational frameworks.

• Ensure that generative AI capabilities are integrated into the client organization and provide enduring business value.

⛳️ Requirements

• A minimum of ten years of progressive experience in program or project management.

• At least five years of experience overseeing complex enterprise software, technology, platform, or digital transformation implementations.

• Proven experience leading extensive, multi-workstream programs that encompass business, technology, data, security, governance, and organizational change.

• Strong knowledge of artificial intelligence and machine learning technologies, especially generative AI applications within enterprise settings.

• Experience in managing the implementation, integration, adoption, or scaling of AI-driven products or capabilities.

• Proficient in navigating intricate technical architectures, system integrations, data ecosystems, and implementation dependencies.

• Awareness of enterprise considerations regarding data quality, security, privacy, governance, performance, responsible AI, and production readiness.

• Competence in developing and executing organizational change management and adoption strategies.

• Experience in establishing program governance, success metrics, reporting, delivery methodologies, documentation standards, and stage gates.

• Familiarity with leading programs using Scrum@Scale, SAFe, Disciplined Agile, LeSS, or a similar scaled delivery framework.

• Proven ability to manage concurrent workstreams and proactively resolve cross-team dependencies.

• Experience in facilitating steering committees, governance reviews, executive business reviews, and cross-functional program meetings.

• Strong executive presence with the ability to communicate technical progress, risks, decisions, and trade-offs to non-technical leaders.

• Demonstrated capacity to influence teams and stakeholders without having direct authority.

• Strong sense of accountability, urgency, organization, and ownership.

• Excellent written, verbal, facilitation, and stakeholder management abilities.

• Preferred: experience in leading enterprise generative AI or agentic AI implementations.

• Preferred: experience in taking an AI capability from proof of concept to production deployment and enterprise adoption.

• Preferred: consulting or professional services experience working directly with large enterprise clients.

• Preferred: experience in Adobe, digital experience, creative production, content supply chain, MarTech, or enterprise workflow environments.

• Preferred: experience in coordinating globally distributed teams and delivery partners.

• Preferred: experience in managing vendor, platform, and systems integration dependencies.

• Preferred: knowledge of AI governance, responsible AI, model evaluation, human-in-the-loop workflows, and production AI operations.

• Relevant program management or Agile certifications are preferred.

• Must select an eligible country location and accept full-time independent contractor terms.

🏝️ Benefits

• Competitive compensation.

• Flexible engagement models.

• Collaborative, remote-friendly culture.

• Full-time hours as an independent contractor.