Program Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Oversee the execution of multi-workstream professional services projects for large and strategic clients

• Cultivate relationships with executives, program managers, project managers, engineers, developers, and security personnel

• Develop and implement agile and project management methodologies for effective delivery

• Design and communicate program roadmaps, dependencies, milestones, and deliverables

• Manage stakeholder expectations and obtain approvals on key milestones, decisions, and delivery strategies

• Define program strategy, business rationale, benefits, scope, timelines, resources, stakeholders, and success criteria

• Create RACI charts, work breakdown structures, communication strategies, and escalation paths

• Collaborate with Engagement Managers and Regional Delivery Managers on scoping, delivery assumptions, and process enhancements through quarterly OKRs

⛳️ Requirements

• Proven experience in leading complex programs with various interdependent projects, stakeholders, and timelines

• Strong ability in program planning, forecasting, reporting, and effectively communicating delivery metrics to both internal and external stakeholders

• Capability to organize, monitor, and manage long-term project budgets, schedules, risks, and dependencies

• Demonstrated ability to foster collaborative relationships with clients and work effectively with Engagement Managers, Architects, and delivery teams

• Familiarity with agile and other project management methodologies

• Ability to create long-term plans that facilitate customer adoption, transformation, and successful delivery outcomes

• Comfort in leading program-level meetings and propelling progress across various workstreams

• Willingness to obtain GitLab Project Management certification within 2 months of starting

🏝️ Benefits

• Comprehensive benefits to support your health, financial well-being, and overall welfare

• Flexible Paid Time Off policy

• Access to Team Member Resource Groups

• Equity Compensation and Employee Stock Purchase Plan

• Growth and Development Fund to support your professional journey

• Parental Leave for new parents

• Fully remote, asynchronous work environment