Program Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee, strategize, and execute targeted programs/portfolio within NavieGo, BioScript Solutions’ Patient Programs division.

• Provide support for an Oncology Patient Support Program within the NavieGo offerings.

• Ensure the program is crafted and executed in alignment with the sponsor’s strategic objectives.

• Address the needs of the program sponsor effectively.

• Supervise overall program performance and services encompassing reimbursement, patient coordination, and medication management.

• Appropriately manage stakeholder escalations to ensure sponsor satisfaction.

• Deliver portfolio insights and intelligence regarding market trends, competitive landscape, and payer issues.

• Design, refine, produce, and present program reports.

• Assess program strengths, weaknesses, and opportunities for enhancement.

• Work in collaboration with analytics teams on reporting related to the program.

• Lead or engage in client meetings and maintain daily communications with clients.

• Suggest and assist in implementing operational changes through effective change management.

• Collaborate with internal departments to provide program-related services.

• Offer support, guidance, and leadership to the team.

• Participate in quality assurance and improvement initiatives, including CAPA activities.

• Attend therapeutically relevant conferences to foster relationships with clients and stakeholders.

• Report directly to the Senior Program Manager.

⛳️ Requirements

• A minimum of 3–5 years of experience in a healthcare or pharmaceutical-related field.

• Experience in managing a patient support program across various therapeutic areas is highly advantageous.

• A Bachelor’s degree and/or an equivalent combination of education and experience is required.

• Strong program management skills with a proven ability to juggle multiple priorities.

• Established customer relationship and/or account management skills with direct client interaction.

• Proficient in Microsoft Office and adept at reporting and analyzing data trends.

• Solid financial understanding and hands-on experience in budget management.

• General knowledge of reimbursement processes, patient support programs, and database functionalities.

• Outstanding project management abilities with a track record of organizing, planning, and executing projects from concept to implementation.

• Comprehensive understanding of public/private and federal funding mechanisms.

• Bilingualism in French and English is essential for effective communication with both internal and external stakeholders.

🏝️ Benefits

• Competitive salary.

• Incentive program.

• Comprehensive benefits package.

• Opportunities for growth and career advancement.

• Remote work arrangement.

• Full-time permanent position.

• Healthy and safe work environment.

• Inclusive and accessible workplace.

• Accommodations available upon request.