Program Management Specialist

This is a fully remote position, open to applicants in Washington.

📋 Description

• Act as the lead for program governance and project coordination within Payor Contracting, Reimbursement Analytics, and Provider Enrollment.

• Develop project frameworks, work plans, and tracking systems to convert leadership decisions and negotiation priorities into actionable tasks.

• Create and sustain comprehensive project plans, decision logs, risk registers, and milestone tracking for contracting, regulatory, and operational efforts.

• Manage the complete planning process for executive payor meetings, including agenda prioritization, preparation of briefing materials, tracking commitments, and documenting key outcomes.

• Simplify complex operational, financial, and contractual updates into concise presentations for executives, decision briefs, and status reports.

• Coordinate deliverables among Legal, Finance, Revenue Cycle, Analytics, external partners, and executive sponsors.

• Ensure alignment of timelines and seamless operational transitions.

• Utilize Microsoft 365, work management systems, and approved automation/AI tools to enhance project intake, reporting, and tracking while upholding strict data confidentiality.

• Lead governance, implementation, and cross-functional follow-through; do not set legal/negotiation strategies, perform rate modeling, or manage routine executive calendars.

⛳️ Requirements

• Bachelor’s Degree in business, healthcare, or a related field, or an equivalent combination of education and experience.

• Five (5) years of experience in program support, including at least three (3) years in program/project coordination in a professional setting.

• Two (2) years of experience working on quality and process improvement projects with cross-functional teams, involving data collection, analysis, and reporting.

• Demonstrated success in project completion, program planning, execution, and status reporting.

• Experience in successfully building relationships across the organization.

• Required credentials: N/A

• Preferred experience in public health, healthcare, or social services.

• Preferred experience in analyzing improvement data and collaborating with internal clients to develop improvement strategies.

• Preferred knowledge of continuous improvement/Lean methodologies and processes.

• Preferred awareness of current and emerging trends in project management technologies, techniques, issues, and approaches.

• Preferred experience in project coordinating/facilitating large, complex organizational initiatives that span all departments and roles.

• Proven ability to lead project or portfolio governance across multiple concurrent, complex initiatives involving senior stakeholders is preferred.

• Strong capability to convert ambiguous priorities into structured work plans, milestones, and accountability frameworks is preferred.

• Exceptional executive communication skills, with experience in synthesizing complex technical, financial, or regulatory data into briefings and decision documents is preferred.

• Background in healthcare administration, health plans, payor contracting, reimbursement, revenue cycle, or related fields is preferred.

• Proficiency in Microsoft 365 tools, project management software, and workflow automation is preferred.

🏝️ Benefits

• Medical, dental, and vision plans.

• 403(b).

• Life insurance.

• Paid time off.

• Tuition reimbursement.