Production Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Review and validate titles.

• Assess title reports provided by external abstractors.

• Generate and comprehend title commitments along with other title-related deliverables.

• Organize daily tasks to ensure compliance with client SLAs for designated title-process metrics.

• Support the processing of files while maintaining a high standard of quality.

• Request search products and tax certifications.

• Analyze and interpret reports and queues to effectively manage workload.

• Verify information against source documents and data.

• Match returned data and documents with search requirements and acquire any missing elements.

• Confirm, validate, eliminate unnecessary data, and consolidate information from various sources.

• Manually correct errors.

• Manage urgent requests and relay order status to other departments.

• Keep detailed records of tasks, files, and progress.

• Input information into spreadsheets, databases, and CRM systems.

• Review completed work for errors or duplicate data prior to final submission.

• Audit reports and data sheets.

• Provide cross-training and support to other departments as needed.

⛳️ Requirements

• Strong knowledge of data entry practices.

• Familiarity or keen interest in title escrow processes.

• Proven typing accuracy.

• Exceptional written, verbal, and interpersonal communication abilities.

• Capability to manage multiple tasks, prioritize requirements, and expedite tasks when necessary.

• Minimum of 1 year of relevant experience.

• Experience with ResWare or comparable title software is desirable.

• High attention to detail and outstanding organizational skills.

• Ability to produce a high volume of work while performing under pressure and tight deadlines.

• Capacity to sit for extended periods daily.

• Competence in operating office equipment such as computers, phones, copiers, and printers.

• Adequate close vision, distance vision, color vision, depth perception, and ability to adjust focus.

🏝️ Benefits

• Comprehensive health, dental, and vision plans.

• Employer-sponsored disability and life insurance.

• Flexible spending accounts.

• 401K plan with company matching.

• Paid time off along with company-recognized holidays.

• Access to wellness resources.