Production Lead – Peak Health

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Supervise the production and operational elements of marketplace strategies

• Oversee the complete production workflow

• Ensure adherence to CMS standards and ACA guidelines

• Collaborate with both internal and external partners to enhance efficiency, production, and overall effectiveness

• Meet specified sales goals throughout the year, focusing on objectives for the Open Enrollment Period

• Boost and sustain participation among Ready-to-Sell agents

• Cultivate and enhance relationships with selling agents, brokers, agency leaders, community partners, clinic management, and FMO partners

• Execute sales training initiatives through both in-person and virtual formats

• Collaborate with the Program Manager on vendor programs and related responsibilities

• Oversee daily lead distributions and ensure prompt follow-up, outreach, and closing actions

• Create and conduct Train the Trainer programs

• Formulate and implement business planning strategies with agents during key enrollment periods

• Work alongside internal teams and stakeholders on events, programs, and initiatives

• Ensure accountability for clinic attendance and agent compliance

• Develop and execute strategies for agent force retention and growth of Agents’ Book of Business

• Collaborate closely with the Operations Lead on tasks, initiatives, and projects

• Assist the Manager and Director with sales and retention strategies

• Promote and support self-generated sales efforts aimed at customer acquisition and retention

• Carry out additional responsibilities and assist with business requirements as assigned

⛳️ Requirements

• Associate’s degree in business or a healthcare-related field AND two (2) years of sales or healthcare experience involving the ACA

• Valid State and Life Health Insurance License in WV

• Capability to sit, stand, walk, and operate standard office equipment for prolonged periods

• Strategic mindset with a keen eye for detail regarding sales and retention

• Familiarity with ACA Marketplace regulations and compliance standards

• Proven ability to establish and nurture relationships

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

• Ability to thrive in a fast-paced environment

• Knowledge of the ACA sales process

• Experience with Customer Relationship Management (CRM) systems

• Strong attention to detail, organizational skills, and thoroughness, with a commitment to ongoing process improvement

• Quick learner, adaptable to new information, and knowledgeable about the ACA and Medicare sectors

• Travel across West Virginia is required for meetings, training sessions, community outreach, and agency support

🏝️ Benefits

• Comprehensive health and wellness programs

• Competitive salary with performance incentives

• Opportunities for professional development and advancement

• Flexible work arrangements and a supportive team environment