Production Coordinator – Media Operations

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee daily production priorities for the team and follow up to ensure tasks are completed.

• Manage and respond to the shared production inbox, addressing studio requests, missing files, and escalations.

• Maintain accuracy in the Main, Art, and Authoring schedules by identifying and correcting inconsistencies.

• Facilitate the monthly delivery cycle by verifying studio folders, adhering to naming and file-count standards, and transferring completed work to the delivery directory.

• Review incoming content against the schedule, amend details as necessary, and record new releases in the internal database.

• Engage directly with studio and vendor partners regarding unresolved issues, escalating to leadership when necessary.

• Keep schedules and boards updated following each check-in.

• Proactively plan for future release months to identify schedules, files, and outstanding requirements.

• Train and onboard new team members through shadow shifts and walkthroughs of tools and processes.

• Oversee server storage and file organization.

⛳️ Requirements

• Minimum of 2 years of experience in project or production coordination or operations support.

• Strong proficiency in Google Workspace (Docs, Sheets, Drive, Slides).

• Exceptional written English skills — able to draft clear, professional communications with external partners.

• Demonstrated ability to manage multiple projects and deadlines simultaneously, often across several release cycles.

• Comfortable working independently with minimal supervision after training.

• Proficient in proactive communication via Slack, including daily check-ins and early identification of issues.

• A dependable, dedicated home workspace with stable high-speed internet, along with the capacity to troubleshoot connectivity and device issues.

• Experience with Monday.com for project and content status tracking (preferred).

• Familiarity with Smartsheet for managing multi-track schedules (preferred).

• Prior experience with FTP file transfer tools (preferred).

• Background in training or mentoring junior team members (preferred).

• Knowledge of content licensing and distribution workflows (DVD, VOD, broadcast/cable) (preferred).

• Experience working in an offshore BPO setting or on a distributed, cross-time-zone team (preferred).

🏝️ Benefits

• 100% remote work.

• Standard Philippine business hours, Monday to Friday.

• Continuous contractor engagement with a well-established international media company.

• Annual contractor rate and performance evaluations.

• Comprehensive training and ongoing professional development opportunities.

• Regular staff events and team-building activities.

• Direct exposure to international media and entertainment clients and practices.