Product & Technology Communications Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Create communication strategies for products and technology that align with Cohere’s business objectives, product roadmap, and technical uniqueness.

• Collaborate with leaders in product, engineering, research, and modeling to develop messaging, narratives, and materials that articulate Cohere’s technology in engaging and understandable ways.

• Oversee communications for product launches, including developing messaging frameworks, FAQs, press releases, and executive talking points.

• Convert intricate technical concepts into clear and persuasive content for customers, partners, analysts, and media.

• Work with corporate communications to promote proactive storytelling that enhances Cohere’s technical leadership and product momentum.

• Coordinate closely with marketing to maintain consistency across product marketing, developer content, and external communications.

• Contribute to thought leadership for executives in product, research, and modeling.

• Utilize qualitative and quantitative insights to refine messaging and gauge resonance with technical audiences.

• Prepare and assist with crisis and issue communications related to products, security, or technical incidents, collaborating with Corporate Communications and relevant teams.

⛳️ Requirements

• Possess 5–7 years of experience in product and technology communications or technical content, preferably in AI, enterprise software, or developer-focused settings.

• Be an outstanding writer skilled at simplifying complex technical subjects without sacrificing detail.

• Have experience collaborating with product and engineering leaders and serve as a trusted advisor.

• Understand enterprise AI, machine learning, or developer ecosystems and have a desire to deepen that knowledge.

• Be highly organized and detail-oriented, equipped with strong project management abilities and a proactive approach.

• Be comfortable working in uncertain situations and thrive in fast-paced, high-growth environments.

• Have experience with product launches, technical content creation, or developer-focused communications.

• Establish strong cross-functional relationships to promote clarity, consistency, and alignment among teams.

🏝️ Benefits

• A weekly lunch stipend of $75/£75 or its equivalent in your local currency for lunch.

• Comprehensive health and dental benefits, including a dedicated budget for mental health.

• RRSP matching, 401K, Pension Scheme.

• 100% Parental Leave top-up for up to 6 months, available to either parent.

• Annual enrichment benefits covering arts & culture, fitness/wellness, quality time, and workspace improvement credits.

• Education & learning stipend for conferences, courses, and coaching.

• 6 weeks of paid vacation (30 working days!).

• Budget for travel to other offices if you are remote, along with an annual company offsite.