Product Specialist – Laboratory Chemicals

This is a fully remote position, open to applicants in Australia.

📋 Description

• Propel revenue growth and enhance market presence throughout Queensland, New South Wales, and New Zealand.

• Formulate and implement strategies for territory, accounts, and sales.

• Discover, assess, and secure new business prospects.

• Foster relationships and deepen product integration within current accounts.

• Comprehend customer workflows, applications, and technical specifications to suggest appropriate products and value-added solutions.

• Cultivate relationships with clients and key decision-makers through proactive interaction, technical assistance, and follow-up.

• Promote cross-selling opportunities and offer integrated solutions across the Thermo Fisher Scientific portfolio.

• Assist in product launches, promotional initiatives, competitive positioning, and market development efforts.

• Offer technical product guidance and coordinate the resolution of customer issues.

• Develop plans for territory coverage and prioritize high-potential clients and growth opportunities.

• Track market trends, competitor actions, and customer needs.

• Maintain the sales pipeline from initial prospecting to deal closure.

• Present monthly and quarterly sales forecasts with target accuracy within ±5%.

• Keep customer records, sales activities, and opportunity updates in Salesforce CRM.

• Achieve customer visit and engagement targets and take part in sales reviews and territory planning.

• Collaborate with Product Management, Supply Chain, Customer Service, and Technical Support.

• Support marketing initiatives, customer-facing materials, and strategies for portfolio growth.

• Ensure adherence to organizational policies, commercial processes, and EH&S standards.

• Undertake additional responsibilities as reasonably required to further business objectives.

⛳️ Requirements

• Tertiary qualifications in Chemistry, Analytical Chemistry, Biochemistry, or a related scientific field, and/or equivalent relevant industry experience.

• At least 3 years of sales experience, ideally within laboratory chemicals, scientific consumables, or a similar technical sales environment.

• Proven track record of meeting sales targets, developing customer relationships, and converting business opportunities.

• Strong passion for laboratory chemicals, scientific applications, and providing customer-centric solutions.

• Experience in territory management, business development, and CRM-based opportunity management.

• Willingness and capability to travel regularly within the assigned territory.

• Strong commercial insight with a proactive, results-oriented approach to sales and business development.

• Exceptional communication, presentation, negotiation, and relationship-building skills.

• Ability to grasp customer applications and translate technical requirements into suitable commercial solutions.

• Strong organizational, analytical, and time-management abilities, with a keen attention to detail.

• Strategic thinker with the capacity to prioritize opportunities and convert plans into measurable results.

• Customer-centric and solution-focused mindset.

• Capacity to work both independently and as part of a team.

• Proficiency in CRM systems, especially Salesforce, and Microsoft Office applications.

• Positive, professional demeanor with a commitment to continuous improvement, teamwork, and high performance.

🏝️ Benefits

• Comprehensive health and wellbeing benefits.

• Wellness programs.

• Employee Assistance Program offering confidential support.

• Flexible work arrangements.

• Generous leave policies.

• Option to purchase additional leave.

• Paid birthday leave.

• Company-sponsored parental leave.

• Paid volunteer time.

• Online courses through Thermo Fisher Scientific University Plus.

• Workshops.

• Mentorship programs.

• Ongoing learning and skill development.