Product Sales Specialist – Procedure Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a reliable subject matter expert in Procedures, assisting Sales teams in comprehending customer challenges, articulating solution value, and progressing customer opportunities.

• Convert clinical workflows, product functionalities, and data quality insights into significant business, operational, and clinical value for provider organizations and healthcare stakeholders.

• Collect and disseminate customer feedback, competitive insights, and emerging market requirements to enhance product positioning, customer engagement, and sales performance.

• Collaborate with Sales teams throughout the sales cycle as a product and clinical expert.

• Engage in customer meetings to grasp business challenges, workflows, and use cases.

• Convert customer requirements into solution recommendations that align with IMO Health's Procedure offerings.

• Provide presentations, demonstrations, and solution discussions tailored to executive, clinical, operational, and technical audiences.

• Link product capabilities to customer priorities, workflows, and desired outcomes.

• Present and clarify data quality assessments, including findings, implications, and enhancement opportunities.

• Work in conjunction with Data, Clinical, Mapping, Product, Marketing, and Sales teams to support customer opportunities and create customer-facing materials.

• Establish credibility and relationships with customer stakeholders throughout the evaluation and decision-making process.

• Assist with RFP/RFI responses, customer evaluations, and activities that propel sales opportunities.

• Represent IMO Health at customer meetings, webinars, conferences, and industry events.

• Convey customer feedback, market observations, and competitive insights to internal teams.

• Keep updated on Epic workflows, healthcare technology, clinical operations, and pertinent market trends.

⛳️ Requirements

• A minimum of 3 years of experience in healthcare IT, healthcare technology, clinical operations, or the Epic ecosystem, with a solid understanding of healthcare workflows and clinical processes.

• Candidates with relevant clinical experience within a health system and familiarity with Epic will also be considered.

• Capability to comprehend customer challenges and workflows and link them to technology solutions.

• Proficiency in articulating product capabilities, business value, and customer outcomes clearly.

• Excellent presentation, communication, and storytelling abilities.

• Ability to modify messaging for executive, clinical, operational, and technical audiences.

• Collaborative and consultative approach when working with customers and internal stakeholders.

• Strong organizational skills and capacity to handle multiple priorities in a dynamic environment.

• Curiosity, initiative, and a readiness to develop comprehensive expertise in IMO Health's products and capabilities.

• Willingness to travel approximately 25%.

• Preferred: Experience working for Epic or assisting Epic implementations, optimization, or clinical workflows within a health system.

• Preferred: Familiarity with Epic modules such as Beaker, Radiant, or Lumens.

• Preferred: Experience collaborating with Product Management, Marketing, Data, Clinical, or other cross-functional teams.

• Preferred: Knowledge of laboratory, radiology, procedural, pharmacy, or broader clinical operations.

• Preferred: Experience in SaaS, healthcare technology, enterprise software, or complex solution environments.

• Preferred: Understanding of healthcare interoperability and clinical data environments.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional growth and development.

• Supportive and collaborative work environment.