Product Owner, Fraud, Waste & Abuse

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and prioritize essential fraud initiatives to generate business value.

• Formulate product strategy, roadmap, and execution for Fraud, Waste & Abuse capabilities.

• Manage and prioritize the product backlog, including epics, stories, and themes that align with the strategic goals.

• Advocate for the customer by integrating user research and feedback into product decisions.

• Collaborate with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized functionalities.

• Utilize KPIs, experiments, and data analysis to assess performance and steer product direction.

• Work together with Engineering, Design, and leadership to identify challenges and enhance value delivery.

• Oversee release planning, eliminate roadblocks, and foster continuous improvement through learning and adaptation.

⛳️ Requirements

• Required experience in Long-Term Care (LTC), ideally within Fraud, Waste & Abuse, claims, or related product environments.

• Strong organizational, analytical, and problem-solving capabilities.

• Ability to navigate uncertainty and manage conflicting priorities.

• Exceptional verbal and written communication skills.

• Competence in articulating product vision, opportunities, and outcomes to a diverse range of stakeholders.

• Solid understanding of technical architecture, contemporary technology stacks, and platform limitations.

• Experience in facilitating journey mapping, story mapping, and roadmap planning sessions.

• Capacity to lead projects or workstreams autonomously.

• Ability to provide subject matter expertise and coordinate small cross-functional teams.

• Experience in product development, project management, and change management.

• Focus on delivery, stakeholder alignment, and ongoing improvement.

• Proficient in utilizing KPIs, data interpretation, and performance tracking to inform decisions, measure outcomes, and drive optimization.

🏝️ Benefits

• Health insurance

• Dental insurance

• Mental health benefits

• Vision insurance

• Short- and long-term disability insurance coverage

• Life and AD&D insurance coverage

• Adoption/surrogacy benefits

• Wellness benefits

• Employee/family assistance plans

• Retirement savings plans, including pension

• Global share ownership plan with employer matching contributions

• Financial education and counseling resources

• Paid holidays, vacation, personal, and sick days

• Statutory leaves of absence

• Flexible work environment

• Learning and career growth opportunities

• Inclusion and well-being support

• Incentive programs and incentive compensation tied to business and individual performance