Product Owner

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Lead and prioritize essential fraud initiatives to create business value.

• Drive the product strategy, roadmap, and execution for Fraud, Waste & Abuse capabilities.

• Own and manage the product backlog, including epics, stories, and themes that align with the strategic goals.

• Represent the customer’s perspective by integrating user research and feedback into product decisions.

• Collaborate with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features.

• Utilize KPIs, experiments, and data analysis to evaluate performance and steer product direction.

• Work with Engineering, Design, and leadership to identify challenges and enhance value delivery.

• Oversee release planning, eliminate obstacles, and foster continuous improvement through learning and adaptation.

⛳️ Requirements

• Required experience in Long-Term Care (LTC), ideally within Fraud, Waste & Abuse, claims, or similar product environments.

• Strong organizational, analytical, and problem-solving abilities.

• Exceptional verbal and written communication skills.

• Comprehensive understanding of technical architecture, current technology stacks, and platform limitations.

• Proven track record in facilitating journey mapping, story mapping, and roadmap planning sessions.

• Demonstrated capability to lead projects or workstreams independently, provide subject matter expertise, and coordinate small cross-functional teams.

• Experience in product development, project management, and change management.

• Proficiency in employing KPIs, data interpretation, and performance tracking to validate decisions, assess outcomes, and drive continuous optimization.

🏝️ Benefits

• Incentive programs and compensation linked to business and individual performance.

• Flexible environment that promotes well-being and inclusion.

• Support for learning and career advancement.

• Health insurance coverage.

• Dental insurance coverage.

• Mental health benefits.

• Vision insurance coverage.

• Short- and long-term disability insurance.

• Life and AD&D insurance coverage.

• Adoption/surrogacy benefits.

• Wellness programs.

• Employee/family assistance plans.

• Retirement savings options, including pension/401(k) plans.

• Global share ownership plan with employer matching contributions.

• Resources for financial education and counseling.

• Up to 11 paid holidays annually.

• 3 personal days each year.

• 150 hours of vacation annually.

• 40 hours of sick leave annually, or more as mandated by law.

• Statutory leaves of absence.

• Remote work arrangement available.