Product Owner

This is a fully remote position, open to applicants in Canada.

📋 Description

• Articulate and convey the product vision, roadmap, and priorities for Gun StoreMaster, driven by customer needs, business goals, regulatory standards, and technical possibilities.

• Employ AI tools to gather and analyze customer insights from various sources, including interviews, support tickets, sales discussions, surveys, product usage, and more.

• Develop scalable AI-driven prioritization processes that integrate customer feedback, usage statistics, business impact, regulatory requirements, technical effort, and strategic importance.

• Generate product requirements, specifications, user stories, acceptance criteria, workflows, edge cases, and associated documentation.

• Utilize AI to expedite market and competitive analysis, along with researching regulatory or industry modifications, substantiating findings with credible sources and subject matter experts.

• Collaborate with engineering, design, QA, support, sales, and other stakeholders throughout the Agile development process.

• Maintain a prioritized backlog and ensure the team grasps customer challenges and desired outcomes.

• Leverage AI-enhanced prototyping, wireframing, data analysis, and rapid discovery techniques to validate ideas sooner.

• Assess delivered features against customer requirements, usability standards, security needs, and compliance criteria.

• Record customer insights, product decisions, assumptions, requirements, and reusable AI workflows.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related discipline, or equivalent practical experience.

• Over 3 years of experience as a Product Owner, Product Manager, or in a comparable product role within a software or SaaS setting.

• Hands-on experience utilizing generative AI and large language model tools in everyday product tasks.

• Familiarity with using AI to consolidate customer feedback, discern themes, facilitate prioritization, generate or refine PRDs and product specifications, create user stories and acceptance criteria, and accelerate research or discovery.

• Strong product judgment and analytical skills, including the ability to validate AI-generated outcomes, identify weak assumptions or inaccuracies, safeguard sensitive information, and distinguish valuable insights from misleading information.

• Proven capability to work with Agile development teams and convert customer and business challenges into clear, actionable requirements without overly prescribing technical solutions.

• Exceptional written and verbal communication skills, enabling the explanation of intricate workflows, trade-offs, compliance issues, and product decisions to both technical and non-technical audiences.

• Experience with regulated software, compliance-intensive workflows, firearm retail, FFL operations, or ATF requirements is highly advantageous.

🏝️ Benefits

• Full-time regular employment.

• 37.5 scheduled weekly hours.